Computer Guru of Englewood Llc

The Owner and his employees are very knowledgeable! happy to provide help and services for those of us who have trouble navigating through the ever changing world of computers! They go above and beyond!

- LISA NORTON

I brought in 2 laptops approximately 6 months ago, both cheap. One was about 1 year old the other, which had a touch-screen was about 4 months old. The first place I took them was a reputable, local repair shop. He quoted me $200 to replace the touch-screen, and assured me they both worked, but needed new screens. When i call Bob, he said and shared the quote, he said "no problem, I've been doing this for 30 years". I told him to check them out and repair both. I felt good about him and he was kind enough to give me a loaner, extremely nice. However, when he called and shared with me to come back in for the pick-up, when I got there, he tells me one was no good and he "tossed" it. I let that slide, even knowing that the issue was only screen related and, frankly I only needed one and I didnt care that he would resell the other, again, remember he was nice enough to give me a loaner. Here is when it went south. He replaced the non-touch screen and charged me $220. When I returned to ask "what's up with this" and shared there was a bogus screen image preventing me from starting my computer he said "oh great, now you have a virus" as if had done something wrong, i shared my displeasure and went back to the local reputable computer repair place. 2 seconds and 2 key strokes later I was out the door (no charge) with a working, non touch-screen laptop. When my motherboard went bad a few days ago, and not having the other laptop anymore, I thought I'd give him a chance to redeem himself, but certainly not expecting him to do so. As I described the entire chain of events to refresh his memory, he asked if I was accusing him of planting a virus on my computer, I said "did I say that?". He stood up to walk back into his shop, I destroyed my own computer, minus the hard drive, of course, and told him to try to salvage any parts from that one. As he locked his door, he said I'm on camera, I responded, great! Now it's recorded that he a liar and a thief. I'm guessing no cameras inside!! FOR THE RECORD, NO WAY HE EVER PLANTED A VIRUS ON ANY OF MY LAPTOPS!!! Unfortunately, in the good Bob and the bad Bob saga, the bad Bob prevailed.

- Dan Moore

to fastpacman TO WHOM IT MAY CONCERN: I want to thank formally and in writing Computer Guru for not only cleansing my laptop computer of two attacks from hackers, but for cleansing the laptop so that it ran better than it before the hacker attacks. Computer Guru also helped me unravel other problems I had with my computer. I am a professional writer and my laptop houses my tools. Like many others, I depend upon my laptop for my livelihood. Lacking the expertise to unfreeze and cleanse my computer of the hackers, I panicked until I brought the laptop to Computer Guru. Computer Guru quoted me a price and gave a timeline how long the repairs would take. Within a few days, on both occasions, I had my laptop back in my hands and within the price I was originally quoted. I can endorse Computer Guru to anyone who needs assistance getting their computer working and back online. Sincerely, Stephen J. Reilly

- Steve

These guys were so helpful and intuitively knew what I needed. They came to my house to help me with my tv and remembered me several weeks later. Great service and friendly

- Summer Davis

Bob and Scott did a wonderful job on my laptop. They fixed the broken connector that hindered opening and closing the screen. But much more than that, in fixing a chipped part in the base by the keyboard, they installed a beautiful new keyboard and base. It now looks and feels like a new computer. Kudos to Bob for hiring Scott and running a reliable shop with reasonable prices; kudos to Scott for a job wonderfully done!

- Maier Goldberg