uBreakiFix - Phone and Computer Repair

Extremely satisfied with the service. The repair for my phone was done super fast and the quality of the repair was amazing. Customer service super great as well. Highly recommended

- Yalexis De La Torre

Juan at the Cutler Bay store is very helpful and willing to solve your concerns. I am beyond grateful with Asurion services .

- Susana Soque

UPDATED review: I am satisfied with the professionalism of the Owner of uBreakiFix, for taking the time to reach out to me about my child’s malfunctioning phone after it was repaired here. He made sure to clear up the confusion,(replied to review w: contact info), and ensured that my child’s phone would be fixed, or no pay. (Which is kinda what you expect when you spend $ to get a service done). I believe there may have been a bit of miscommunication with the employee,(the Owner told me this is a new stores for him), I was able to drop my child’s phone off again, and the glitchy screen was replaced within less than 30 minutes. It’s been 24 hrs& it seems to be working well now, hopefully it stays functioning: 🙏Thank you, to the owner of uBreakiFix Cutler Bay, for your professionalism & your striving to ensure that the service was good & that my child’s phone is back to working conditions, it was very important for us as a family we use our phones daily for safety & to communicate, is a necessity nowadays. ————————————- ⚠️Do NOT bring phones here for WATER DAMAGE⚠️ You will be told you have a 50/50 chance, phone will work for a week and flop. ⚠️ *Photos Attached* NOTE: I truly hate to do this, as the guy was nice, but nice doesn’t get my daughters phone repaired. Nice doesn’t bring back my hard earned $300 that was spent here with the intention of getting the phone back to working conditions.Things are way too expensive rn to be wasting $300, idc how much $ you are; nobody wants to waste $300. this is why i’m doing this, to warn the other hard working parents. I was told it would be best to replace the screen, amongst a few other things, and since of course, as a Mother who needs to be in communication with her child, before and after school, i spent that $300 with the intention of believing my daughters phone would be in working conditions again. My daughters phone has gotten worse by the day. You are better off spending that $300 towards a brand new phone! I recall being told the face ID feature would no longer work even after being repaired, but i was ok with that, but had i had known that the entire screen would black out, glitch out, etc, i would’ve never spent that much $.

- Sarah Beatriz

I came to the shop on yesterday around 5 pm after work. The technician was knowledgeable about my situation with my claim for getting my phone repaired. Even when he wasn't sure, he didn't hesitate to get some help from his manager who was out office and still answered his call. I definitely will find myself doing business with them for my other devices.

- Lorens Dorsainvil

The gentleman Marian is very helpful and very kind. Excellent service! I would recommend everyone to come to ubreakifix. Again, thanks from the bottom of my heart, Marian. You helped me resolve the problems, and you made my day. Much appreciated! Tony

- Tony