Business Hours
Business Overview
Apple Aventura is a popular retail location with generally positive reviews, though wait times can be an issue. Customers often praise the staff for their helpfulness and professionalism. Some customers have reported negative experiences related to device repairs and warranty issues.
Services Offered
Most Recent Reviews
I had an excellent experience at the Apple store in Aventura Mall. The customer service was outstanding and the service was top-notch. I especially want to highlight Davis for his exceptional assistance and genuine intention to help. From the moment I walked in, Davis was professional and attentive, making sure all my questions were answered and that I left with everything I needed. His dedication made my shopping experience extremely pleasant. I would definitely recommend this store to anyone looking for top-quality service! Thank you, Davis, for making my visit such a positive experience.
- José Alberto González Cáceres
Please be careful what you buy my ipad that is 11 pro the battery blow up and they are saying that is physical damage they don't know what they are doing and the safety team said the samething because the person in apple put it like that after I told them and I am a experience technician I explain to them that is a blown battery know they don't want to change it even though is a safety issue thank God that my house did burned down, for the people that don't know if you smell a sweet smell coming from your ipad put it down because it will explode, is sad that apple dosent want to take responsibility for this so know we are out of $1300 dollars that my sister work very hard to get her ipad and apple won't change it and they told us that is $500 because we damage it but that is not true the battery blow up.
- Any Gonzalez
I had an exceptional experience at the Apple Store in Aventura Mall, thanks to Natalia, the manager. Despite the high volume of customers and constant traffic, Natalia managed to address all my issues swiftly and professionally. Her dedication and hard work, along with the well-organized team, ensured that every customer received the help they needed promptly. Highly recommend this store for its outstanding service and efficient management by Natalia!
- Artemii Timofeev
if I could give them zero stars, I would ! this store whenever I come to it with Appointment I end up losing one or two hours of my life. Just waiting to be Attended by the right person!!! and then another two or three hours of my life to be serviced if not days! I cannot wait to switch all my products from Apple and never have to deal with this store again. I don’t know if there is no customer service offered by Apple in general or maybe just the store in Aventura, But it’s definitely not their priority to offer customer service
- Alina Petre
This Apple Store is probably among the best. It's so spacious that there are two stories of the store. Very crowded during the day by the way, but crazy fast and kind staff.
- Levent