uBreakiFix - Phone and Computer Repair

Where do I begin...I take my device they tell me no problem it'll be 60 dollars for the cleaning and about 3 weeks. Pay the man wait 3 weeks..call for status they tell me they will call me back (never did) this went on for about a month.after almost 3 months they tell me it's ready it will be 175 because of the battery. Ok I paid it took it home looked at it and it's filthy,the battery was never replaced because the tape is still on it. I called corporate and they called the store wanting me to do their job. Save your money watch a YouTube video

- Image Placers

I brought my iPad here 12/26/2024. It wouldn’t charge. I had tried all kinds of different wires and chargers. Nothing worked. I Googled these folks and the Internet suggested them as a repair shop. So I brought my iPad here. On 02/08/2025, rather than getting a fixed iPad, I ended up getting a replacement iPad of the same generation and model. Apparently, my device was sent to someplace in Orlando where the repair staff made an « error » and fried my device. So they replaced it with what I assume is some refurbished device purchased on the second hand market. The replacement (an iPad 3rd generation 12.9 inch Pro) would have cost me $419 on Amazon (at present day prices) and the « repair » cost me $200 in total. So I guess I made out okay. Except I lost everything on my original iPad (not a big deal since I backed everything up ahead of time). Not sure what to make of all of this. I did appreciate the communication from the staff but I am disappointed I ended up with a refurbished device since the replacement I was given has scratches all over the screen and the battery life is trash. My original device was in excellent condition and the battery lasted a while.

- Aman Sharma

Gratefully, computer repair isn't a service that I often require. However, after batch updates, I couldn't locate any of my documents. Over the phone, Elijah assured they would troubleshoot and Paul handled my device upon delivery. They kept me informed and resolved my issue. It was the most pleasant experience! While, I never want to see them again, I hope they will remain nearby for technical assistance. I sincerely appreciate you both. Five stars aren't enough! - Serita

- S Porter

Elijah was wonderful to say the least. He explained everything clearly and was so friendly, helpful and polite. I could go on forever. Did not “upsell” or gimmick me on anything. He knows a lot like he invented my computer and programs. Recommended highly!!

- Melissa Toomey

Again, I’m giving this place 1 star and will definitely not be coming back ever! This place is a scam!!! TODAY 2/5/2025- For the third time, they fixed my phone screen. The sales man legit scammed me. Since I was on my lunch break, I asked how long it would take. He said if you pay an extra $30, I can get it done in 5 minutes. I decided to do it because I was in a hurry. Then, he said did you want the warranty for $40 and I said no. I specifically said NO! He then charges me the extra $30 for the speedy service, and he said don’t worry about the other $40, I was like yeah- because I don’t want the warranty, and he said oh well, I have to put in your calendar to cancel it-I was like what? I said NO! He said okay, I’ll put it in for March 5th. So basically he scammed me to cancel a month later so he could get a kick back— I checked my bank account and the warranty was on my bank statement. I called Asurion right away and told them what happened and they refunded me the $30. Overall, it was never $40! He made it up to get the asurion warranty kickback and pretended it was the speedy service. What a trash scam place!! Do not go here!

- Lucy Uke