uBreakiFix - Phone and Computer Repair

Literally the worst establishment. Stay far away and go to the one down the street. Brought my phone in for a cracked back replacement. Had a friend pick the phone up and when I got it noticed immediately that there was a big white line running down the front screen. Called and was treated like I was lying since “they turn the phone on before calling their customer and enter the password in to ensure all features work properly” but I explained that’s impossible since the rep never asked for my code. I brought the phone another shop down the street just to get a diagnostic test since this company is so shady. He SHOWED US IN PERSON RIGHT AS WE WALKED IN all of their mistakes and lack of care. UBreakiFix used a machine to take the cracked backing off but the machine went through the battery and front screen which is causing the big white line. Also in the photos he showed us how dirty they left the phone which shortens the phones lifespan. I called uBreakiFix and explained that another company looked at their work and even sent the manager the photos showing the VERY poor work done by their company. I brought the phone back and they replaced the front screen . Got the phone and it wouldn’t hold the battery charge. Called them AGAIN since the only thing wrong upon the first drop off was the cracked backing and explained the battery is now screwed up. The NEW OWNER said I could bring it back but would have to pay for the “new issue”! I absolutely was not going to give them more money to fix their mistakes. I get it, mistakes happen but BE HONEST and own up to it.

- Katie Sizer

My phones screen stopped responding, I was not happy, but I was referred to ubreakifix by a friend, so I went their and they explained what was going on with my phone, and told me they could fix it. They were very professional, the cost was more than reasonable and Tom kept in touch with updates. I now have my phone back in perfect working order. If anyone ever has issues with their phone, tablet etc I highly recommend you bring it to this business. I know I will. Oh, plus I have a year warranty also. Absolutely perfect!! Thank you Tom

- Debbie Murach

Great experience! As a first time customer and a member of “When in doubt, throw it out” community my iPhone required a thorough cleaning because my charging port was not functioning correctly. This service was performed on time and cheaper than buying a replacement phone.

- Michael Hodge

Excellent service they did a screen replacement on my Pixel7 pro in about an hour. $0 deductible with Verizon asurion insurance. Thomas was very nice and easy to deal with.

- Daniel D.

Thomas was very helpful and my repair was completed when he said it would be. He even helped me out by installing a screen protector that I brought in with me. All conversations were friendly, courteous and professional. Would be glad to do business here again but hope I don't need to.

- Dave Macri