Business Hours
Business Overview
Geek Squad in Newington, CT offers computer repair and tech services. Some customers report difficulties with customer service, including long wait times and issues with appointments. Positive reviews highlight friendly staff and good experiences with in-home setup services.
Services Offered
Most Recent Reviews
I had to cancel an instore appt. Have been waiting an hour and still on the phone trying to make another appt. Canceled on line and was unable to make another apt. as their site will only allow you to go so far. The tech in the store was great when I picked up my tower a few days ago. Dealing with this system can make you crazy. Why spend the money for the Geek Squad when there3 isn't anyone to speak with. Terrible experience.
- Jill Price
Nobody to answer the phone, sat on hold forever. Super huge turnoff when you cant get customer service when their job is literally customer service. Definitely will never try them again and this was my very first time
- Jeremy Wheeler
I was transferred 15 different times and had enough of it, no one transferred me to where I needed to be and I was waiting for a whole freaking hour before I hung up on them. They should just have a specific directory on for each of their departments.
- Jorangel Daniel Ramos
Q and Ty came this morning to set up my new TV purchased from Best Buy. They worked well together and were a very friendly. All around great experience
- Mike Campbell
Good selection, friendly staff and great prices.
- Al TOTTEN