ELM CITY WIRELESS - New Haven Phone Repair

I called this place to fix my perfectly working Note 20 Ultra phone, which I use for work with a broken screen. I was offered two options: 150 for an LCD screen and 200 for a premium screen. I asked for the premium screen, I gave them my phone for two days, and when I went to pick it up, the screen was not the same. The edges were way smaller than the original screen, and I've had the phone for 3 days now, and I've been having a lot of issues with my screen being unresponsive, calling random numbers, and most of my apps and network issues not working and when the screen is on the always on display there was a green hue. So I went back and asked, “Why is my phone doing this?” One of the guys said my screen is an “aftermarket screen". They said that that was what I was paying for, for 217. They then offered me another price of $300 to get the original screen. Apparently, my screen was not that, so I don't know what's going on, but I needed them to fix my phone.

- ToonsFNO

Ive got my iphone 12 pro max front screen and back of my phone fixed here . The price is very reasonable and they offer quality service. Will recommend this place to all of my friends.

- Zenny !

Worse customer service in my situation, I fixed the screen of my phone after one week, and the phone turned off. When I returned to them and explained the situation they told me they could not do anything because I passed Over one week. I felt mad because I did not go the Apple and fix it over there even though it is expensive it still has a warranty if something happens to your phone.

- im Ane

Place is trash.. bought a phone over paid and screen was not working.. then they gave me another phone.. and charged me $50 more than what I just paid!!… and I brung them a new iPhone 13.. they said they was gonna give me $40 for it!! I’m never going there again very bad experience

- Micheal Rosario

I came to this place two weeks ago to fix my iPhone 14 Pro Max screen. I paid $250 because a friend of mine recommended this place. However, a week later, my phone started showing black lines on the screen, and now it doesn't work at all. I should have gone to the Apple Store instead and paid their price, but I came here again because a friend had advised me. The screen was of poor quality and it was bulging out of my phone. I understand that I may not get the same screen at Apple, but come on—$250 for a screen that caused problems after a week and then stopped working two weeks later? If you have an Apple product, I suggest going to the Apple Store or Best Buy.

- D R