Lou's Computers LLC

Stopped in to ask some questions. Young man was very helpful and advised me of their service pricing and I was better off ordering a new desktop off web for what I wanted.

- James Moody

I went to get a new battery for my 2015 MacBook Pro 15 based on it dying after 2 hrs of normal, non-gaming, use and a message from the computer that it's battery needed service. The tech at Lou's said I would have to leave for 2-3 days so they could run diagnostics (which would take a day of that time!), and then would give me a quote. The tech did not comprehend that it would be a problem for me to leave the computer for 2-3 days, said he did most of his internet activity on his phone, obviously not spreadsheets and such. Went to another local repair shop a little farther away - they took serial number to order a battery, will call me when in, and schedule to install it. Lou's reminded me of the runaround I experienced when I tried to talk to someone at the nearest Apple store that 1 1/4 hours from my home. Apple and Lou's clearly do not understand customer service.

- Nip Tanner

Worst business I ever experienced in my life, they charge way to much for diagnostics and could have honestly just told me I needed a new computer instead of just taking my money. They put a new hard drive in my old laptop and now it won't even start at all. I wonder how many old rich people they have been ripping off? It's disgusting that this kind of place even exists, seriously, they should be ashamed of themselves. I don't know how these guys can sleep at night. They don't even deserve the one star review imo. Never again in a million years will I ever go back to Lou's rip off computers.

- Ray Sylvestre

I love this place! These guys know what they are doing and are totally reasonable with the pricing. I trust them with all of my computers!

- Douglas

They take great care with their customers.

- Bob Petersen