Business Hours
Business Overview
Family Wireless Services is a local business offering the best customer services and sales experience in the Hartford area. The staff has great expertise and provides excellent repairs. Family Wireless Services is reliable and offers services that are professional and friendly.
Services Offered
Most Recent Reviews
If you go there make sure you ask if they have backup screens for your phone . I called asked if they able to fix Samsung 9s plus screen they said yes, after they said phone was ready come to find out they wanted to give me a phone with a screen chipped , an only give $10 off. Told them not going to accept it they said wit will be 10 days for a new one I said ok I will wait for a new one. After 10 days called again they said they the new screen has just a " small scratched " on the screen, that they will only take off $20 off. If you going to pay about $150 for a new screen you wouldn't want a screen messed up to after it gets worse ? . He said they can't get more screens so either I accept that or they will put back the old one. Picking up the phone they gave me with the back not put back to its normal condition ( not glued back on) Some small screw heads are missing. Just hope I can find another location willingly to fix the phone seeing how this place left it . Just be aware of that type of work they do. An before picking up your cellphone check the to see the screen is good an make sure it working perfectly. Not going back to this place at all.
- Banis C
Absolutely the Best customer sales & service in the Hartford area. I've purchased 2 phones in the last 5 years from them and always a quick easy process. The staff are on point and I would highly recommend them to anyone.
- Connecticut Patriot Press
These guys are the best. Susan and Kevin provides the best professional services you can ever imagine and at a reasonable price of course. They will recommend the option that’s best for your circumstances and they’re very flexible and accommodating. I’ll always return for all my phone and computer services.
- Annan Yakubu
I dropped my iPhone 6 on the tile floor and the screen was smashed. I brought it in to get repaired at Experimac in Rocky Hill. The customer service was outstanding. They were able to fix my phone while I waited. The phone looks and works like brand new. The price to repair my phone was very reasonable...much less expensive than Staples. I would definitely do business with Experimac again!
- Ann Scott
Love this place so much!!!. I've bought all my phones here and they have done all my phone, tablet, and laptop repairs, they are the only people I trust for my electronic device repairs, it is also a privately owned family business which I think it's very important to support. I have been a customer since 2012. You can pay phone bills here, they are familiar with selling international phone plans, and you can buy phone accessories also, they are also fluent in Vietnamese if you speak that language.
- Racine Reberio