Business Hours
Business Overview
FixPhone is a Danbury-based repair shop with a 4.4-star rating, offering phone, tablet, and computer repair services. Customers report varying experiences, from quick and efficient fixes to negative outcomes with repairs. While some customers praise the friendly and knowledgeable staff, others report issues with the quality of work and communication.
Services Offered
Most Recent Reviews
Excellent service! I had water damage on my phone, filed a claim with T-Mobile; I lost (or so I thought) all my pictures. Luckily, I was recommended here by a T-mobile employee. The young lady at the desk was very helpful and knowledgeable about this repair. Once a temporary screen was placed, they were able to transfer my data on to my "new" phone. The manager finished up the rest of the repair and was also very helpful. I was so grateful for what seemed a simple fix for them. They charged me a fair labor rate, I gladly tipped them for their time and knowledge! Thank you for saving my memories, life events, and in between moments, God bless you guys!
- Stephanie V
Omg can’t believe the amazing knowledge and service. Visiting this store is like visiting a family member. The care is incredible. So friendly. Highly recommend this as a go to stop for all things mobile phone related
- Chris Cuhsnick
Avoid these people like the plague. They will ruin your phone. My s9 screen was broken. Take it in, tech says 30 minutes. I call a few hours later- they broke the charging port for the phone but likely won't get a replacement in time before closing (I brought this in at 3 pm on a Thursday). Come in next day, they rudely tell me that they'll call me. They never do, I have to follow up with them to confirm that they finished it. I picked the phone up and it doesn't receive reception. They gave me a reimbursement of the labor ($80) but refuse to give a full refund. They offered to fix the problem, but I don't trust them operating a pencil let alone my phone at this point. I take it over to Mobile rescue to fix their screw-up. Turns out they installed the incorrect component because the wires are different lengths and colors. I won't get into details about mobile rescue, but it's been 2 weeks and my phone still doesn't operate correctly.
- Eric
Great speedy and nice service. One of the workers there named Cem repaired my phone in 10 min. So helpful and nice. Highly recommend going here.
- Stephanie Motta
The service here is unbelievable. My phone was destroyed and they fixed it up brand new in less than 15 minutes. The staff is educated and they did an amazing job. They also put a screen protector on my phone for no extra cost. I would recommend The Fix to anyone.
- Maxi edits