uBreakiFix - Phone and Computer Repair

Frustrating experience. I needed my phone screen replaced, and another UBreakiFix location confirmed it was covered under Google’s warranty and would be repaired for free. However, they didn’t have the necessary screens in stock, so I came to this location instead. Unfortunately, the staff here told me I’d have to pay because the "damage" supposedly voided the warranty. I ended up sending my phone directly to Google, and they replaced it for free—just as the first location had said. Instead of a quick fix, I had to deal with the hassle of mailing my device and waiting for a replacement. Disappointing and unnecessary runaround.

- Patrick Scott

The team at the Parker uBreakIFix were great! They patiently walked me through all of the steps to get my phone prepped for a screen replacement then had it ready in 1.5hrs. It's back to looking like the day I bought it after it took a long fall (dropped it from my roof on to my driveway while putting up Christmas lights).

- Tim Sepp

I loved that they were able to fix my iPad screen within a few hours. Friendly service as well. I took off a star because they didn’t check the product after fixing and the home button was really hard to push. I had to take it back and if I wanted a really good fix on it, I would have to leave for another 2-4 hrs, so they really cleaned it to take off the extra glue but it is still not as easy to push. Bummer because it would have been 5 star rating if they had only checked if everything was working properly before giving it back.

- Jeannette Cabrera

I’ve used their services on several occasions, and I have been very happy. However, in this instance, after replacing the internal fan and screen, and after taking it home, I found there was no audio. Nothing I could do would bring audio on. We have yet to see how they handled this problem. 12/27/2024. Update: they took the laptop in and repaired connections that had come loose during their replacement of the fan. Presently, at no charge, they have made the laptop good and workable.

- ARS Solar

It was super easy. I just dropped of my phone to get the back glass repaired and picked it up later. No problems whatsoever. It looks brand new! Staff is super friendly as well. Only thing that’s confusing is their hours. Online is different from what it says on their door. Always call first to make sure they haven’t closed yet. I had to wait to pick my phone up until the morning because they closed an hour earlier than what it said online.

- Millie Marsh