TechHub

To date, never had an issue with TechHub, however, I needed to extract data from an External HD and wanted to be afforded the opportunity to communicate the issues in person to prevent any potential issues which could be tracked back to a lack of communication or from the transferring of knowledge. Especially since the information on the HD is sensitive. As a result of the desire to have that opportunity to communicate that knowledge, I was called and informed that the fee would essentially change from $50 diagnostic fee (which is just dropped off without the communication) to $250/hour (with the communication). I would think the success of extracting the information for a customer would outweigh the 15 minute conversation. If the time is that critical, charge me a fee of $62.50 (250*.25) plus the $50 to compensate the Super's time while ensuring the Project is successfully completed. This is coming from a Consultant that lives on billable hours.

- Donald Barris

Great diagnostic and service. Jeremiah helped me each step of the way and was great at communicating. I used to work at a cell phones, pc, gaming repair shop and his level of detail is top tier from my experience. Saved me money by correctly diagnosing the problem and even cleaned my pc up a lot from the state I gave it. Highly recommend going here for pc repair. Fair prices and great service.

- Benjamin Torres

Super fast and helpful! I worked with Jeremiah and he was extremely transparent with explaining what was wrong and providing options for ways I can fix the issues in my own. I dropped off my computer at 2pm and by 4pm he already completed the diagnostic with ways of fixing it. He also talked to me about potential upgrades for the future I should consider. Great help! Great experience! Any time I have electronic issues, I’ll be coming back here. Would recommend to anyone!

- Fahad Alam

TechHub & Jeremiah did a great job in helping me fix my custom gaming PC. They were kind enough to only charge me a diagnostic fee as the issue my computer was having was due to a bent wire. I'll be sure to bring my PC back if there are any issues in the future. I would recommend them to anyone!

- Calvin Cohen

Jeremiah was very friendly and helpful. I brought in a Dell laptop that had been subjected to a power surge and was unresponsive to multiple attempts to boot it up. I was hoping that the TechHub folks would be able to bring it back to life. Later that same day, I received an email that said the Dell was fully functioning again. Miracle? Jeremiah explained that sometimes after a computer experiences a power surge it can go into a "coma" for a while. It just needs some time to "decompress". After it decompressed, he was able to bring it back to life and ran full diagnostics on it. Voila, the Dell was saved. Jeremiah also told me that I still had a full warranty on the laptop and recommended that I have Dell do a checkup on it while the warranty was still valid. Great advice. Computer problems? I'd certainly give TechHub a chance to help. Mike Ratway, Denver, CO May 2023

- Michael Ratway