Business Hours
Business Overview
Device Dr. in Castle Rock is a popular computer repair shop with a high customer rating. Customers report fast service and repairs on various devices. Many reviews highlight the helpful and knowledgeable staff, with a focus on transparency and communication throughout the repair process.
Services Offered
Most Recent Reviews
Sean totally rocks! From the minute I walked in with my phone, which had been run over by several cars and then put in a garbage can, Sean was extremely helpful and great to work with. Despite all odds, he was able to fully repair my phone for less than half of what it would cost to buy a new one. They overnighted the parts, kept in touch frequently throughout the day, and got it fixed in 24 hours or less! Awesome customer service, and a great experience!
- Neil Sorokin
We broke our charger plug off in an IPad. After trying Youtube solutions (which didn't work), we accepted the fact we needed to replace the charging port. We took it to Device Dr. anticipating a rather large fee, and having to leave it at the shop. Mike looked at it, and said to give him 10 minutes to clear out the broken piece. He did exactly that, and we were on our way. Great service and knowledge on their part. Definitely our computer go-to shop.
- Charles Baratta
When my iPhone 14 Pro stopped charging, I called in for assistance. While I received their voice mail with contact instructions, Sean called me back before I could send a follow-up text. He talked about options for me and was confident it was likely a buildup of debris in the port, even though I had tried compressed air to clear it. I brought it in today, Sean took it back to the work center, and came back a few minutes later with my like-new phone. As he suspected, there was a significant amount of buildup in the port, which he was able to clear. Kind of cool that they have monitors, so you can watch them while they’re working on your device. I’ll definitely be back next time I’ve got something that needs to be repaired.
- Mike G
Brought in my phone to see if they clean charger ports, which they graciously did for free and gave me helpful advice on how to take care of it going forward. I appreciate that level of service and relationship building. Highly recommend!
- Steve Harbula
Shawn and Michael were amazing! They were able to repair back glass in a day. Communicative, honest, and easy going. 10/10 would recommend.
- Caleb Baker