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Most Recent Reviews
Old-school shopping at its finest! I love visiting this Staples. It's a great place to browse and see all the options in person. I know some people prefer online shopping, but I really enjoy the experience of being able to touch and feel the products. The associates are always friendly and helpful. There's one particular employee, maybe the manager, who has been there for a long time and she's absolutely fantastic. Highly recommend this store!
- Marisa Hoff
Staples made it right when there was an error in the shipping address and the online order order for toner which was delayed 5 days. They corrected therefore credited the store purchase I had to make so I could continue printing, canceled the original online order a7 reordered it with a credit for the store puchase resulting in me getting a free smaller tonor with much less toner than the one I ordered which is still coming reduced bu the cost of the store purchase. Even the store maker gave me the online price & told me to contact an online supervisor to be made whole. Their ethics are impeccable.
- Ahavah Brooks
Found what I wanted; and staff was so nice and helpful. Thank you! Please stay in business FOREVER, Staples! I need you!! And please continue to keep items I need in stock like: Logitech Computer headsets, Brother printer ink, and Blue Sky planning calendar’s! Thanks again!!👍👍
- Connie Schiro
I had a specific mission on my last trip to Staples: buy ink cartridges for my HP Laser Jet Pro MFP M281fdw. Armed only with the product number, I nearly swooned in the cartridge aisle, seeing rows of shelves filled with HP cartridges. I looked around the store, found the first employee I could see (lucky me, it was the manager on duty at 4:16 p.m. on 12/30). I explained my dilemma, and he instantly fed my product number into a handy gadget. Bingo! He directed me to the correct ink cartridges. Then the cashier (transaction number 2248 at store 798 on the date above) asked me if I were aware of the special they were having on ink. He helped me find it on my Staples app--which I conveniently had downloaded--and walked me through I need to know to claim my rewards. Awesome! Both employees ensured that I had a very successful shopping trip.
- Lora Novak
Always a pleasure walking into the Westlake Village location which is so very organized and well stocked . The Team is so very welcoming and quick to ask if they can be of assistance! and always with a smile. The Team Cashier on the last visit was engaging, kind and very patient as he assisted me in downloading & signing-up for the Staples AP. I also received a substantial amount of points for the sign-up which was an added plus !!
- Debra Roletti