Business Hours
Business Overview
Geek Squad in Victorville provides tech support, repairs, and installations. Customer experiences seem mixed, with some praising the staff and service, and others experiencing delays or issues with communication. The appointment-only system can be inconvenient for some customers.
Services Offered
Most Recent Reviews
Only $14.99 to have a glass cover installed on a tablet, got 2 done (did bring my own to have them install). The guys I worked with were nice and professional. Didn't take long, no appointments needed for something small like this.
- Brandie Dean
There geek squad is worthless takes forever to hook up a computer. All excuses.
- Brendan Poole
I came, at the beginning of January 2020, to use their service. Since, my laptop stopped working, while visiting my family. So, I decided to use their service, and have them fix it. Of course, they told to book an appointment. Still, after I booked my appointment, my computer started to work again. Therefore, I did not need their service. Nevertheless, I still want to leave a five star rating, since they were willing to help. At the same time, the working staff was polite and helpful, at least at this establishment. So for this reason, they deserve a five star rating!
- Paul Liutkus
I came here in the beginning of 2020! It was the time, when my laptop got shut off, and would not boot, and I was visiting my family! So, I decided to make a visit, and try to get my laptop working again. Thus, I came here for a walk-in appointment, and scheduled a visit! Nevertheless, when I have left the office, my laptop, started working again, and I did not need the service to fix it. Still, the service, when I booked for an appointment, was good! So, for this reason, I am giving a five-star rating! Definitely, I would recommend anyone, who needs to fix their laptops or computers, to visit this establishment, or any other Geek Squad office! This one is conveniently located inside the Best Buy store!
- Paulius Liutkus
It can be hit or miss here. The geek squad protection is nice to have if you need a tune up, repair or need something installed. I have had some great customer servicebans help and other times I have waited quite a while even when they are not crowded. I have even been asked a question about why I brought my computer in but the lady didn't let me finish and walked away without letting me explain anything. It is by appointment only for them which can make it bad as there are times it will be days out just for a pick up of your device or even to drop it off. That is one thing I dislike, givebthe option for walk in or appointment not just appointment only. Because there have been times the only openings that were soon were when I worked so I had to wait days.
- Jessica Rebhahn