Business Hours
Business Overview
Geek Squad in Thousand Oaks has mixed reviews, with some customers experiencing significant delays and communication issues. Some customers report negative experiences with scheduling appointments and receiving updates on repairs. However, other customers report positive experiences with quick and helpful service.
Services Offered
Most Recent Reviews
Do not utilize this service. They don’t actually provide a service. Nothing get’s fixed only more problems arise. Even trying to schedule an appointment is extremely difficult. If I could provide a rating less than one star I would.
- Ian Kohlenstein
Kept telling me the computer was down I had to waste so much gas to come from Camarillo just for them to have my computer for 21 days and nothing was repaired and the service was overall mid guy kept leaving to help other people we waited a hour don’t come here
- Jason Schreiber
The annual service contract is a great deal. However, keep this is mind: There is no way to contact them They don't update you It takes a LONG time to get your computer (or whatever is being seeviced) back I tried twice having a school computer worked on and they never get it back in time to bring to school They're incredibly rude about how long it takes if that's a problem for you The manager and another manager type were incredibly ride that they didn't finish or update me when I had requested and scrubbed my data, wouldn't have it ready days after I needed it, if I took it then (3 days late) I would never get my data back, AND it wasn't fixed (4 days in!)
- Randi W
Called for Geek Squad and after long hold time, I was dropped during the call, prob intentional, as I was a tad confrontational. Just wanted to know cost of installing 3-4 webcams. Couldn’t even reach anyone or get a prelim cost for it. Already HUGE TIME WASTER. Think I’ll go elsewhere. They are good at marketing their services, but can’t deliver on that promise. From what I read on other reviews they took forever to fix a computer, were out of the battery for a device. Sounded so bad. I had excellent experience att Batteries plus Bulbs store in Thousand Oaks. Turned in my iPad for a new battery, got it back in perfect shape less than 48 hours and cheaper than promised. I would highly recommend them, so friendly too.
- Lisa Safran
I've been here a few times to fix my laptop, and these guys were very useful and helpful.
- Aprzz