Business Hours
Business Overview
User Friendly Computing appears to be a computer repair shop in Santa Cruz with generally positive customer experiences, though one reviewer reported negative interactions. Customers frequently praise the staff's friendliness, efficiency, and technical expertise, and they often highlight fast turnaround times. The business offers a range of services, including hardware repairs and data recovery.
Services Offered
Most Recent Reviews
The most ignorant staff I have ever encountered Right away the person behind the counter became defensive and judgmental (body language). I proceeded with a genuine greeting which he showed no interest in hearing I then as my simple question which he again wasn’t interested in hearing. He only responded try click away. In which they referred me to this user not so friendly company. Make sure you don’t have a cane or anything wrong with u if u choose to patronize this place. As for me I’ll take my money elsewhere. Where I’m not judged because of my disability
- Paul Hardwick
Matt and the folks at User Friendly Computing are just that: friendly and super effective at repairing computers. I am self-employed and rely on my laptop for work and was nervous there would be downtime while I got it repaired. Matt took my computer in on Friday and made a same day assessment of what the problem likely was. He called and explained to me his process and what he thought the likely culprit was. He then ordered the part which arrived on Saturday and the computer was ready to go on Monday. Super fast turn around, super welcoming staff. These guys are awesome. I will surely be a returning customer.
- Nico Chiarito
Peter is amazing!! I was so lost with my tech and had no idea where to start to keep all my digital files and systems safe and Peter came in and rescued me. Every time I have a printer, scanner, or computer problem, Peter is helpful, friendly, efficient, and always solves my problem. I am so grateful to have Peter as a resource!!
- Ashley Thompson
My laptop started smoking and shut down. Never a good sign. I called Travis at User Friendly computing and within a day he was able to extract the hard drive and save the data files! He was responsive and professional and the price was reasonable.
- Rick Gazipura
We have been using User Friendly for a number years and can recommend them without reservation. They are knowledgeable, fast and reasonably priced. Their ability to explain what the problem is and how it can be fixed is always very understandable.
- Jan Dekema