I-Help Cell Phone Repair & Computer Tech Support

Great service for great price. Even included a screen protector for free!! I’m bringing in another iPad as we speak!! Thx Ihelp phone repair Santa Cruz!!

- Timothy Staley

It drives me nuts that I can't leave 100 Gold Stars for this shop. Today they fixed my son's busted I-phone for a bargain price with platinum service. The gentleman behind the counter exuded confidence and we felt 100% certain the phone would be fixed as advertised. True to his word he had the repair done on time and on budget. My son wished one button would be more snug as it is what he was used to ....BAMM....be right back and returned to my son precisely as desired. Bargain price charged and platinum service delivered. What a find. No more sketchy dudes who make lots of promises but rarely give you that 100% certain feeling that your phone will be fixed right the first time....NO EXCUSES. Well done sir...well done. Any of my Apple products fail me moving forward....I know who to call to fix my issue in a twinkling. Thanks!!!!

- Rich Menefee

I brought my iPad in for repair over a year ago. I went in over 7 times and was lied to over and over. I’ve called over 50 times no answer. If you’re a Santa Cruz local do not support this business. Take your time and read the reviews! Ryan is a scam artist stealing from everyone! He doesn’t answer his phone because he’s stealing everyone’s apple equipment. He stole my iPad worth over $1000 . I had to finally file a police report and talked to Santa Cruz police department. They. Have had numerous calls about Ryan and are well aware of his store front scams. I believe Ryan lives at the store. If you walk in he had the tv blasting to scare customers away while he is in the back being creepy. Ryan is a scam artist and stole my iPad. He’s ghosted me for over 1 year! No joke. 1 year still no iPad ! I brought my iPad in for repair because the screen was black and wouldn’t turn on. Ryan told me he had to send it in to a specialist in San Jose and he was gonna get the iPad mailed back to me and said it would be free and I didn’t have to pay for anything . I’ve been lied to over a year now! You can’t just steal from people and get away with it! I want my iPad back Ryan! I also contacted better business bureau and they have had many complaints and Santa Cruz police department is in active investigation. I am contacting the police again on Monday to file another report ! I won’t stop til justice is served! This is a warning to all of Santa Cruz county to stay far away from this place ! It’s a total scam . Ryan is clearly not well, he’s living at the store and using his store as a front ! Fraud fraud fraud ! Do not come here ! Read the reviews! Where’s my iPad Ryan ? Poor customer service and have been lied to for over a year ! I help is bad business and horrible customer service. You can’t steal from people and get away with it

- honoroverglory

Ok to give some background my fiancé had another phone break on him. He knew it had to be a problem with the screen since it would take a charge, but nothing showed up. We have Verizon and to replace it would cost $200 and he wouldn’t get the phone for at least two days. We called many repair locations in Santa Cruz and they were all hundreds of dollars to fix. Then we called this store. We spoke to a gentleman named Ryan who was even nice enough to try and help us over the phone. When that didn’t work he said if we came in, it would be $49 if he could fix the problem and $25 if he couldn’t. So we popped right in. He told us to come back in 30 mins, and when we did the phone was fixed. This is definitely a man to go see about any phone problems. Just look for the Santa on top of the building and you are in the right place😊

- Jordan Decianne

Ryan said 30 minutes to repair the iPhone screen, it took 30 minutes. Ryan is super personable It feels like breaking my phone again and again just to see him. The price is fair. I strongly recommend his services.

- Eke Dubois