ClickAway Tech Repair & IT Services in Santa Cruz

Angel is the best service tech I have ever worked with. He is very knowledgeable and extremely patient with people. As a senior, I am extremely happy with his easygoing manners. I would recommend Clickaway to anyone who needs computer services.

- kathy Powers

Speedy, expert, compassionate service. I walked in with a MacBook Pro I had destroyed by spilling tea all over it. On the spot, they diagnosed it, found that the hard drive was intact, and we ordered a new computer. In just a few days, including a weekend, they had transferred the contents of the hard drive and set up the new computer for me with a new external hard drive, connecting my email, and installing useful apps. The folks at Clickaway were calm, efficient, expert, and compassionate--both in understanding how being without one's laptop can cause panic and being compassionate about the fact that I'm older and not a digital native. So much better than going to the so-called Genius Bar, where the expertise is spotty and attitude abounds. I also felt better about spending my money on a local business.

- Gail Mahood

After my laptop's hard drive spontaneously offed itself, ClickAway was able to replace it on the same day. I also got some good advice, and also some follow-up support to fix the touchpad driver that had been damaged in the process. They're swift and courteous and knowledgeable, and I'd go back again (although I hope I don't need to!).

- Jennifer Ruocco

I am very happy with my laptop repair. They have exceptionally courteous and knowledgeable staff. I go to ClickAway for all my. computer services. Eric was polite and helpful and answered all my questions patiently.

- Vanessa Davila

They are fantastic, I dropped my phone into the ocean which, as far as I'm concerned, should have been the end of that (keep in mind this phone had no IPX rating as the screen had been replaced previously so it was not water proof). I brought it in to them to hopefully have the data on it recovered. Not only did they clean out the inside of the phone and get it running again but they replaced the camera module (which I'll remind you was full of SALTWATER) and the phone works like new again! They didn't even charge me for labor when installing the camera module which came a few days later after they had already done the work of opening up the phone and cleaning off the motherboard and then putting the screen back on so I could use it in the meantime. I only got their email about the camera module having arrived an hour before they closed, arrived 45 minutes before they closed and their Android tech was already on his way out of the building. I explained to him that I was leaving on a climbing trip early the next morning and that I was really looking forward to taking my camera with me and he stayed to finish the repair before they closed! Shout-out to Angel, this man deserves a raise!!! All of this for half the price of what it would have cost to buy the same phone refurbished online!

- Nigel Erlund