Computer Direct wholesale

I discovered Allan @Computer Direct Wholesale, while looking for the best tech to fix my HP laptop issues. Twice, my laptop either failed entirely or the parts of it failed - first it was battery & power unit that failed and the second time it was from my own dropping it, a broken wifi part and display hinge coming loose. Each time I felt like giving it up for a new machine, and then deciding to give Allan @Computer Direct a call and run it by him. Allan first impressed me by meticulously assessing the issues and deciding if it's reparable or not, based on parts availability and rough cost estimates. Once we were past that, Allan promptly setup an appointment to pick up the unit and provided an approximate timeline when he could get to work on it. When he got to it, he would regularly update me with the state of the unit discussing & sending pictures of what he discovered the problem to be and what needs to be done to fix it. Based on parts costs & availability he would provide the final price and date of completion. Both times he delivered the finished work just as estimated. Highly impressed by the professional quality of work and efficiency. The repaired units work just like new, and thus he saved me from having to make expensive full replacements. I am very happy to have him in my sphere as a goto person for my high tech repair needs. Highly recommend anyone with such needs to give him a try and check for yourself.

- Bhasker Nallapothula

My laptop froze up and I was unable to use it further, not a good situation. Called Allen and he said to bring it by (this was on a Saturday). I dropped it off, thinking I would call him on Monday and get an ETA. To my surprise and amazement, he called me a few hours later and said it was all fixed ready to go. Very responsive and professional, and best part was he repaired it the same day (on a weekend). Very impressed, highly recommend.

- Jason L

I am very satisfied with the technical competence and turnaround time of servicing my desktop. I explained that I use my computer for business and many things will fall behind if problem is not addressed in the shortest possible time. I get a call at 10 PM that same night from the owner explaining what was going on with the computer. The next morning my computer is ready for me to pick up. Excellent customer service and many thanks.

- Ronnie Drobetz

I brought my laptop here because it needed a system restore and I didnt have my Windows disk. Allen said he could fix it in 1 day. I got my laptop back IN PIECES and he claimed the entire hard drive was bad and he was replacing it for $250.... I told him that cant be possible. He charged me $40 to put my laptop back together that HE TOOK APART. I went to KT Electronics and they fixed everything for $45. DO NOT BRING YOUR COMPUTER HERE.

- .

I brought my laptop to Allen and he took one look and knew exactly what was wrong. He ordered the part and after it was delivered, the laptop was promptly repaired. Great service and price.

- KhaiDangVuGmail