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ZenRepair
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Most Recent Reviews
I work for a computer company so when I run into problems I want the very best in terms of 1.) technical knowledge, 2.) Quick resolution of problems and 3. Reasonable cost. Michael from Zen repair exceeded my expectations are all 3 criteria and I was extremely happy. My company had sent me a computer system with instructions and how to swap out the disk drive. Unfortunately, I did not have the proper Phillips screwdriver so I end up slightly stripping the screwhead. Michael drove to my house within 15 minutes of my phone call and was there to rescue me. He arrived with over 20 different screwdrivers so that he could get an exact fit. He was able to replace hard disk within an hour. Had I gone to another company, most likely I would have had to wait over 1 day before I could be scheduled to get it repaired.
- dirk heartman
Mike at Zen Repair fixed my broken LCD screen. After calling around getting quotes he was the most affordable. He was communicative and fixed it in a timely manner. He picked up the laptop from my house and dropped it off when fixed. It was an easy and smooth process. Would recommend!
- May Yen
This review is long overdue. Mike is extremely kind and helpful and clearly wants the best for his customers! I went in to replace a swelling battery for my Dell laptop and had the new battery in hand. Dropped my laptop off and was quoted $50, but decided to cancel the repair upon finding out Dell does this repair for free. I come back and Mike is already halfway done with the repair and tells me it's on the house! Was really happy with the level of customer service here and would certainly come back again.
- Andrew Song
Mike at SJ Mac Repais is exemplary of great customer service, very knowledgeable on Apple products and a pleasure to deal with. Story: Mother in laws Mini gray screened on a Saturday and I quickly realized it was beyond my skills to fix. I called another place first and they charged $75 to diagnose and give me an estimate "maybe" on Monday. Spoke with SJ Mac Repairs and took it to them right away. Mike was helpful and informative. He said he would look at it and call me in a hour. He did! Discussed problem, solution and suggested a couple of upgrades. He then worked on it until 7:00 PM and gave me the choice of picking it up at that time or on Sunday. In short got the computer fixed at time promised, running much better, for a reasonable price from a pleasant and knowledgeable person. I commend SJ Mac repairs and Mike in particular for providing such a great customer experience. Wish them the best for the selfish reason that i would not want to go to someone else next time one of my Mac's acts up. Dan
- Dan Carballo
After getting a wrong diagnostic from someone else I found Mike at Zen Computer Repair. It doesn’t get any better than this. His prices, work, and customer service are second to none. Five stars.
- Johnny G