Business Hours
Business Overview
Staples in San Jose seems to offer a decent shopping experience, based on reviews. Some customers appreciate the staff's helpfulness, and the store appears well-stocked. However, experiences with Amazon returns seem to be a source of frustration for some customers.
Services Offered
Most Recent Reviews
I was at the Bernal Road location in San Jose, Ca and was looking for a particular item and it happened to be on clearance so I was super happy about it. Great idea on posting the clearance item on those poster thing in from of the entrance. Went to look for it and it was heavy. So I had to request for help to bring to the cashier and the car. Thank you to the associate from the Printing & Photos Dept who carried it out to my car. He wa so professional and caring. His client-service attitude was awesome
- M2 Mary Le
Won’t be using that location for my Amazon return they changed the location to return Amazon package to the customer service who multi task and ring people at the same time first the customer who buys something get served first the Amazon return only when nobody is at the cashier waiting to pay! waited 20 mn to return 2 things with only one person ahead of me !
- Sandrine Le R
Changed the amazon returns. Now you have to wait until all the "paying customers" are taken care of before they will do amazon return. Well you idiots i was going to shop after i did the return!! They should not be doing amazon returns anymore but maybe thats what they want. Office depot will get my business from now on.
- linda
This is a very nice Staples store, well staffed and I can always find the toner, chair or printer I need here.
- Laura Eaton
Always nice employees, helpful, find what I need, Amazon returns are easy and there's a coupon for the store on the receipt. Not as good a coupon as before ($10 off $30) but still ok(15% off.)
- Ann Wolfe