Business Hours
Business Overview
Mobile City is a computer repair business in San Jose. Multiple customers report experiencing issues with pricing, unexpected charges, and the handling of warranties. However, some customers praise the staff's friendliness and affordability, and some mention positive experiences with phone purchases.
Services Offered
Most Recent Reviews
Don't buy phones from this place. Overpriced and they malfunction. I'm guessing that's why they don't give you warranty, not even for a day. Also, I hope ppl look at all these fake reviews here with 5 stars all saying the same thing. These ppl think we wouldn't notice lol Shady place. đź‘Ž
- Gerson Belmonte
DO NOT GO HERE!! You will get scammed!! I took my phone in, they told me the price which was a lot. When back to pick it up and they charged me extra. The guy on the counter said his technician had to do extra work on it blah blah blah but before leaving I asked him “if it’s guaranteed ? He said yes as long as it’s not water damage or broken screen “. The light on it wasn’t quite right, but I let it go it since it was a hazle and I didn’t want to leave my phone again they ask u for ur passcode and that alone it’s sketchy other places don’t need the passcode. 2 weeks later my phone died and it didn’t turn back on. When back and THEY DID NOT WANT TO HONOR THE GUARANTEE! HE WANTED TO CHARGE ME A $120.00 more!!! He was admit about the phone being dropped and being my fault which that never happened. My husband took the phone to his friend turn out this scammers at Mobile city left something lose inside and stole one of the screws from my phone!! They probably do this to everyone!! Do not trust this people with ur devices !! Go else where they will scam you!!! OR STEAL UR ORIGINAL PHONE PARTS!!!!!!!!! Shame on them!!!! DO NOT GIVE UR MONEY TO THESE SCAMMERS!!!!!! Update they also stole my speaker from the phone !! Be careful guys these people are total frauds !!
- Sule Vazquez
1 STAR IS SO I COULD POST A REVIEW!!!! THIS PLACE IS A SCAM TOOK MY PHONE IN TRIED GETTING MY PASSWORD JUST TO FIX A CHARGE COMPONENT IN MY PHONE. TOTALLY OVERCHARGED NO CUSTOMER SERVICE WHATSOEVER OR PERSONALITY. PHONE HASN'T YET TO RUN THE SAME SINCE.
- Carrie Ann
I Would really recommend this place. The Employees where really professional and the prices where good. If you need a new phone for a good price then i would reccomend here đź‘Ť.
- Nunya 2009
I recently went to the store and let me just say I was satisfied as a costumer. The employees were nice and friendly and explained everything with clarity. They helped me choose the right phone for my son and the phone was just like new! the prices were cheap. I highly recommend giving this store a chance!
- Bryan Leon