Apple Union Square

Large 2 story Apple store with all the latest devices. The 1st floor is sales and demo units. The 2nd floor is for training, pop-up demos and has the giant led screen showing various devices. Very busy as it is in Union Square, but cool place to visit.

- Todd Lewis

It’s an Apple store, which has their classic minimalist design, with all their products, and very many accessories and adapters, on display. You can try on a Vision Pro, get your laptop fixed, or learn what Safari is.

- Matt B

Alec was very unprofessional during my visit. I drove all the way from Sacramento to San Francisco to finance an iPhone 16 Pro Max, arriving at the store 30 minutes before closing, at 7:30 PM which they close at 8 PM. I asked if I could try the Apple Vision Pro, and after checking with his supervisor, Alec told me I could. As I was trying the Vision Pro, I noticed it was getting close to closing time, so I suggested we wrap it up and proceed with the iPhone purchase. Alec reassured me, saying "take your time, trust me, you'll get the phone" and continued showing me more features of the Vision Pro. However, when I finished, it was 8:05 PM, and we proceeded to check out. While I was trying to find my carrier information, Alec suddenly became impatient, repeatedly telling me to hurry up as they were closing. I reminded him of his earlier promise, but he rudely stated that he wasn’t going to sell me the phone. Feeling mistreated, I asked for a supervisor, who apologized but didn’t address Alec's behavior. The supervisor was also unhelpful, which left me feeling frustrated. Ultimately, I decided to purchase the phone in full just to end the unpleasant experience. They owe me an apology for the way I was treated, and I believe some form of compensation is warranted for both the rude service and the time they wasted during my visit.

- Najaf Ali Mohammady

Has anybody noticed there is no Apple logo outside this Apple Store? There isn’t one but there sure isn’t anyone who doesn’t know this is the coolest Apple Store and an ICONIC destination in San Francisco. The coolest thing about Apple is that they sure have plenty of devices for people to try along with a vibrant team eager to assist. The 2nd floor accessible by a glass stairwell host classes for you to learn more about your Apple products and they even have class for kids. Every angle of this Apple story is photo worthy. I don’t think you can drink here but Cheers! 🥂

- David

The Apple Store at Union Square is filled with the latest technology of the company. Testing the Vision Pro goggles was extraordinary. Half hour of gestures and immersive experiences. Cannot wait for what the future holds.

- Ivan Martinez