More Than a Fix: Phones, Computers and Tablets

I recently had the pleasure of visiting "More Than a Fix" for an issue with my Mac, and I couldn't be happier with the experience! From the moment I walked in, the team exuded professionalism and made me feel at ease. Their service was top-notch—quick, efficient, and thorough. What impressed me the most was their excellent communication throughout the entire process. They kept me updated and explained everything in a way that was easy to understand. Pricing was more than fair, especially considering the high quality of service I received. It's rare to find a place that combines great service, professionalism, and affordability, but "More Than a Fix" does just that. Highly recommend for all your Apple repair needs!

- James Brown

My wife's iPhone13 Mini had been dropped and its glass cover was badly cracked; the technician at this convenient walk-in office took the phone, which had been working somewhat poorly, and when he removed the cover (which had previously been replaced by a non-Apple part) he saw that a plastic film on the inside, which was supposed to be removed so that the cover can properly function as a heat sink, never was removed, and may have contributed to the performance issues. He quickly analyzed the situation, told us it would take 1 - 2 hours to repair, and notified us within that time that the work had been completed (with a genuine new Apple screen). It wasn't cheap (abut $175), but it was professionally done and on time, and the phone has worked perfectly since. His office does not accept checks and there is a surcharge for credit card payment, but we were able to pay through my PayPal app with no added costs.

- Robert Apfelzweig

Communication was excellent with the guys there. James was very helpful on the phone and explained my options. I chose the two-day option for ordering the part. I got emails, texts and voice messages keeping me updated. The day it came in they completed the repair. When I went to pick it up, Guy was at the desk and very helpful getting me checked out and on my way. Very professional and friendly all the way through the process. Repairs are never fun, but they were a pleasure to work with.

- Daniel Blank

I Took my six year-old MacBook Pro into Apple for a problem with my screen. This laptop has been used very little and cost me over $2000 when new. You can imagine my disappointment when they told me they no longer support any service on this unit other than the battery replacement. This is where more than a fix came to the rescue. I reached out and was quoted a very reasonable price for the replacement. I dropped the computer off and got it back with a brand new screen and lifetime warranty. The repairs only took a day to complete, they were efficient communicated well and take great care of their customers. Would definitely do business with them again and we recommend them to anybody else needing this type of service.

- Chris Nelson

Very happy with More than a Fix. Very helpful over the phone when I first called, super responsive. Went in and got a diagnosis same day and a part ordered. Quick turnaround fixing my daughter’s laptop for finals and reasonable. Texted updates, calls to check in. Josh was friendly, knowledgeable, great service. Highly recommend.

- Joyce Purvis