Business Hours
Business Overview
Geek Squad offers services to fix computers. Some customers report having positive experiences, while others have negative experiences. The service department may offer hard drive repair, but the outcome could be uncertain.
Services Offered
Most Recent Reviews
I went in today to get my fold 3 factory reset. They didnt know what to do. So for future customers. Galaxy fold 3 factory reset. Plug in the device hold down the up and power to turn off. Then quickly hold the power button and down button. That should take you to the factory reset options. Have a nice day and hope this helps people out. There's also a YouTube short. πππππππ€π
- Kimberly
Opens at 10am? Its ok got what I needed from home depot instead because you were closed. LMAO
- Mad ScienTEST
Recently lost my phone. Worse than that, I realized I lost some very sentimental photos. (I thought I was doing back up, but apparently it didn't quite work) A N Y W A Y, I made an appointment with the Geek Squad, which was easy enough. Showed up the next day and talked with James. He was nice enough to listen to my sobs about my phone and checked my phone out to help. Although we weren't able to get some of the photos back, he explained things to me and was so nice and attentive. Quite frankly, it was more of a therapy session than anything because I just had to let somebody know about all my grief and the fact that I didn't have a phone for over 4 days. (That's a whole other long story, but I won't go into it now) My main point is that James was awesome. He was knowledgeable. He was super sweet. Listened to me, put up with me, and I left happy, and I am greatly satisfied with the customer service I received. Did I mention that this session was completely free? Yes, freeeee!! James had explained that if he had to do any kind of probing into my phone, there might be a charge, but it didn't come to that. I highly recommend the Geek Squad, no doubt about it!
- Karen Rivera
One of the useless and lazy squad i have ever seen in my life, theyβre not able to fix anything or help you with any issues with your computer, I purchased two ibuypower computers from best buy and it gave me problems from the beginning and its been more than 7 times iam taking to Geek squad they havenβt find and solve the issue. The recommendation is ZERO PERSENT to Geek Squad.π
- Obaidullah Mohammadi
Set a reservation for a broken iPhone 7 screen as to guarantee nothing would go wrong, drove for 30 min to the place, and the dudes like "not my problem we dont have the screen." No offers but to give my phone to them for 3 WEEKS? Did all I could and they still couldn't deliver, and even after that, would do nothing to rectify their lack of ability. Would not suggest going here till something big changes...
- Puna Kahuna