PCHOUSE NOW

Just got my new pc today!!! Gilbert was awesome very knowledgable and nice , helped me a lot on my new pc, they are the best in Riverside and Moreno Valley, i highly recommend them🤙🏽

- Bliss

Got my pc cleaned and serviced. He is very helpful and gives real time updates. I felt very at ease that I was getting updates along the way in a timely manner. This simple consideration made my schedule easy to plan for pick up and drop off. They were able to answer all my questions and pricing is fair compared to those in the area.

- Jonathan Hernandez

Was meaning to write this review months ago but I was past the word limit and gave up, but i’m writing it now after finally having the energy to do so again. I brought my laptop in due to heating issues and *he* cleaned it. It worked perfectly, and he then suggested I should replace the fans and repaste the laptop. ok i don’t mind. He ordered the fans and **thermal paste**. Odd that he didn’t have paste in stock at his PC store, but whatever. Day came by to replace then he states I needed liquid metal for my laptop(msi rog gu502lu). Odd that he just now told me, but I agreed and he **ordered** the liquid metal. Finally, he did his thing, and i received the laptop. Did i mention i paid for 1 full gram of liquid metal, and paid for new thermal paste, only to not receive what was left? I essentially paid to restock their shelves. Anywho, my laptop’s graphics card wasn’t working when I got it back. He said i could bring it back, so i did. He took a whole week only to update me by sending a freaking malwarebytes scan when it was a clear hardware issue. I knew something was up. I wasn’t having it since I did notice he uninstalled and reinstalled geforce experience during his one week endeavor of trying to figure out the software issue that was preventing my gpu from being detected. he definitely knew my card wasn’t being read, but said nothing. I called him out, he didn’t like it and begun blaming me, so I took the laptop back and then to a reputable shop. (he at some point towards the end did say it was a hardware issue and to replace the motherboard for 559$, labor included. I was not about to spend more money especially since i no longer felt he was credible.) The new shop told me liquid metal was spilled all over the motherboard. sent me pictures and videos about it. telling me how the person who handled it had no idea what they were doing. messaged *him* back and he refused to take accountability. Kept blaming me, which was slightly funny, given the proof i showed him. The new shop cleaned the liquid metal off my motherboard, and my gpu was finally being detected :). Oh yeah, did I mention that when I confronted him and showed him proof, he tried refuting my proof by sending me a picture of someone else’s dusty laptop fans ? He only realized when I commented on it. :P did i also mention that he boldly claimed that the liquid metal wouldn’t damage the gpu? (just search up what liquid metal can do) Anyways, I would avoid this place if you can. Most of the reviews here are from people who only have 1 review, AND give this place 5 stars without giving any detailed info on the services they received . It’s odd. Find *small businesses* or *family owned* that are reputable. Other places in Riverside charge less for labor anyway. They also probably won’t essentially gaslight you into thinking you were the one at fault :,^] Or you can test your luck and hope you don’t end up in a situation like mine, lol. || “Your lack of not taking care of this machine has caused the problem not any technician or liquid metal or thermal paste.” || for giggles, i am linking a picture of “my” laptop (for clarification, this is the picture he sent to me to refute my arguments. it is NOT MY laptop. he sent me the incorrect picture, which was funny. That is the picture of the laptop with dusty fans)

- callistocl

I had an awesome experience with Gilbert at PC House. He built my new PC with an i9-14900K processor, RTX 4090 graphics card, and an AIO cooler. He finished the build quickly, explaining things clearly so I knew what to expect and avoid as a first-time builder. He made sure everything worked well, even at the highest settings, and kept the heat levels low. If you're looking for someone who knows what they're doing, I highly recommend Gilbert!

- Charles P

I had an excellent experience at PC House in Riverside! Gilbert's assistance was invaluable in troubleshooting and building my PC from scratch. He was not only friendly but also highly knowledgeable. Gilbert identified the issue with my motherboard and offered a new one at a fair market rate. The PC he built works flawlessly, and I wouldn't hesitate to return for his expertise in the future. Kudos to Gilbert and PC House!

- Will Church