RASelectronics

Very very very bad customer service!!!! I recommend going elsewhere. I bought a used iPhone from them less than a month ago. Took the phone to get service at Verizon. My daughter kept complaining about the phone saying that she doesn’t have internet. The internet kept going in and out on the phone and saying no service. The manager told me because of a tiny crack on the top of the screen is why the phone is not working and they would never sell a phone like that. The manager said I was ignorant and if I couldn’t hold a conversation right that they wouldn’t be able to help me. His employee Christian gave me a ticket to bring the phone back whenever I had time because I brought the phone in before with issues. Then when I asked Christian to explain to his boss what happened Christian told me his boss is right. They were unprofessional. Didn’t know what they were doing and sold me a iPhone 8plus with issues they already knew about and said we broke it ourselves. Do not buy any phones from them at all. Manager is very rude and Christian was a you know what just like his boss!!! Go down the street on Lugonia and San Bernardino Ave. to get phone service because that place is a scam 1,000 percent.

- toni thompson

I would strongly suggest if you have an iPhone just pay the extra money to have your screen replaced at the apple store. Yes they offer a "lifetime warranty" on their screens but will find anything to not honor it. I had my screen replaced there and everything went well until screen started flickering and then went dark. Screen also started coming off. Took it in and they found a scratch on the upper corner which they deemed it not under their warranty. I guess if you have your screen replaced there, don't put it your pocket because a scratch can apparently be the cause for your screen to stop working. Also for the screen to all of sudden come off. *** See below to your response** I am being completely honest I have no reason to lie. If you're referring to the damage done to the back of the phone like I explained to your rep. It was damaged a couple of years back. And if you have video of me going into your store today then you must have the video of when I initially replaced my screen. Requesting an estimate on replacing the back screen. But maybe you should be honest one. Because you know that my phone did not have damage for it to warrant my screen to even separate.

- Eddie

I had an issue where my older phone, which I use and abuse, wasn't able to stay on for more than a couple seconds before trying to fire emergency calls, and restart itself. I was half expecting an insane price tag to repair the phone, or to be told that it was beyond servicing. Luckily, the techs proceeded with a level-headed diagnostic about the issue, and got me taken care of with a simple, yet thorough cleaning of the interior of the device. My phone runs well again, and RAS kept my day on track.

- Andrew Cary

RASelectronics was amazing! Their team repaired my iphone X cracked screen soo fast and perfectly done. They have an amazing crew and great service. Thank you.

- Sev De

I brought in my Nintendo Switch and as soon as I explained what the issue was, they took in and assured me they will get a cause and a solution. I was so impressed and hope to bring in my laptop in the near future. These guys are the best! 5 star ✨ all around

- Kimberly Ann Barton