Business Hours
Business Overview
Nerds On Call is a computer repair business that offers a variety of services, ranging from general computer repair to on-site support calls. Their business model, but based on customer reviews, can sometimes be very inconsistent, and although the people they employ are usually helpful, some customers aren't satisfied with the level of service. Some customers claim the cost for them is excessive, but other people have had good experiences.
Services Offered
Most Recent Reviews
Nerds On Call has been invaluable in our peace of mind navigating the world of computers and the internet. We have been with you since the very beginning. On numerous occasions we have called upon them to fix problems, correct issues and ask techy questions. We value them as a partner in running our business efficiently and they are always quick and knowledgeable enough to fix our issue in a timely fashion. We have especially enjoyed working with Jeremy, Nick and Josh. Thanks guys got being so good at what you do! Golden State Office Furniture
- Mark Byram
Reasonable rates. Kept me updated on fixing timeline and cost. When you have to have a reliable computer worked on - this is the place. Will use again . My laptop will last at least another 3 years!! Thanks so much
- Layne Larson
On the one hand, in a small town its helpful to have a computer chain to repair things apart from Bestbuy. However, its difficult to overstate how awful this branch is. I've had to bring my PC into them three times because of problems I never had with any of my previous systems. And each time the system's performance has gotten progressively WORSE. Yet when I inquire about the intricacies of what's wrong, I got either generic answers or something long winded that absolutely didn't address anything. Lastly, their 'monthly support' is both basic and expensive. Each time I've tried to use it, I'll be offered maybe two ideas and then told I need to go into the shop and pay quite a lot for the system to just be looked at. Three times what I'm accustomed to paying in the past. Overall I wouldn't recommend this place. At least this location.
- Dom Clancy
I requested an *at home service call* from Nerds on Call. Best experience ever! I have prior computer experience myself. I was a computer systems administrator 20 years ago but the tech industry has changed tremendously and I needed help! Miguel was extremely knowledgeable, helpful, patient, and thorough. I can tell when someone knows their business! He was fast too. Miguel took less than 30 minutes to fix my specific issue but he spent the next 30 minutes fixing various other issues which was highly appreciated! I will definitely call Nerds again!! (We live in Cottonwood out in the boonies and his 25 minute drive one way was a $59 trip charge which was reasonable to me (so basically an hour round trip). Then it was $179 for an hour of service). Completely satisfied!!
- Michele Taylor McClaflin
I had a problem getting on to a site I use every day for my job. my company uses NOC and we pay them monthly for tech support. I contacted them and told them the problem. The tech took over my computer and worked for about 1/2 hour and he said he couldn't fix it and that it was a problem on the website's end. i contacted the website and they said there was not any kind of a block put on my user name. Dead end as always. I decided to look on You Tube to see if there was anything on this or how to fix it. Lo and behold I watched a 5 minute video and I did it myself and took me 15 seconds. What am I paying these people for??? Time to find a new IT company.
- Chris Bennett