uBreakiFix - Phone and Computer Repair

I am very pleased with the overall process. There was early confusion about the repairs needed (not a cracked screen, the camera failed after downloading 18.3) Repair person advised it was a software issue and directed me back to the Verizon store. I was assisted in contacting the warranty and replacement process. New phone arrived the next day. The transfer process was not smooth. Lost my first technician. The second one assisted because the non working camera required a manual transfer. Only 1/4 of my apps transferred. I have been manually moving the rest. .

- David Cornelssen

We started a repair claim at the local AT&T store and by the time we arrived, the friendly staff person took our information and checked in the phone. Told us to come back in an hour and it was done in an hour! Very helpful & friendly. Definitely recommend them.

- Gloria Seymour

This was such a seamless experience! My phone screen had a few cracks in it and I was able to schedule an at-home repair within 24 hours. Vick was communicative, on time, friendly, helpful, and fast. My phone screen honestly looks as good as new. Thank you, Vick!

- Kate Bainbridge

Arrived at the earliest time window with good communication throughout. They were able to fix my cracked screen in 15 minutes. I am also a fan of them coming to me vs. me going to a shop, very convenient. The only thing I will say is if you have an iPhone be sure to read their instructions in their email, there are extra steps you have to follow in order for them to be able to fix your phone.

- Abel Gutierrez

Single mom here with very tight time constraints and they made it work at unbelievable speed. Thank you so much for doing your best to work with your customers and going above and beyond in making this much needed repair an easy one to deal with!

- Angelica D