MyCleanPC

I would give zero stars if I had the option. This company is absolutely a scam. I initially signed up for a clean PC service, not tech support. I was informed that I would have a single yearly charge, which seemed reasonable. However, yesterday I received a $19.95 charge. I contacted customer service to cancel the service, which I have never used, and requested a refund. Instead of assisting me, the representative tried to convince me to re-subscribe to the live tech support service. He stated that it was against protocol to issue a refund, which makes no sense for a service I did not use and canceled immediately. When I expressed my frustration, the representative ended the chat. It is also very shady that instead of being able to manually cancel the service, you have to deal with someone in support. They make you jump through hoops just to get your money! Someone needs to issue my refund, or I will be contacting the Better Business Bureau (BBB). I do not recommend this service to anyone.

- Michael Spencer

I bought the software for a year. It ran automatically for about 2 weeks. Then was charged the following month for software support which I didnt signed up for. The agent today tried to sell me support again and virus protection which I already have. My computer was left the same as before I purchased the subscription because I wouldnt pay for a year of support.

- Roberto Quinones

DO NOT USE. So to get this right I was on a free months trail. I have been charged twice in 29 days according to my bank account . This is a scam, cancel my account immediately. chris

- Christoppher Hopkins

I have just done my first scan and repair with MyCleanPC but it failed to do what I wanted. The ongoing expense cannot be warranted without a satisfactory result so I will not continue with it.

- Cliff Gray

This service is a scam! STAY AWAY!! They offer a free trial and before you know it they're draining your account dry!!

- David Jaynes