Business Hours
Business Overview
My Emergency Guy is a computer repair business that offers services in Oakland, California. The reviews highlight the business's fast and efficient service, with a focus on customer satisfaction. Customers appreciate the quality of work and reasonable pricing. The business is portrayed as trustworthy and known for providing helpful advice.
Services Offered
Most Recent Reviews
This. Is. The Place. So I have a Samsung S21Ultra and it's super pricey to repair the screen. I've done it 3 times since I bought it years ago b/c the OtterBox is just too bulky in my pocket when it's not in my clipbelt. Just came back for another issue 2 months later and ....problem solved. đź’Ą Boom! Anyway, Philip runs a top-notch organization: quick turn-around, accurate estimate, knows his stuff. Game on!
- Thompson Bellingrath
Very professional courteous fixed my phone fast good price. A lifesaver. I'm disabled and they were super nice and respectable got me a chair to rest in. Good advice about use and maintenance of my phone. Would rate at more than five stars.
- Kathleen Kovac
I've brought three of our Mac;s to these guys over the past six months with stellar, fast results and brought both my daughters' computers to them for fixes just in he past three weeks. Over the past 5 years, I've also made a few other visits for phone and computer issues with the same great results. Can't say enough good things about these as they are straight shooters, reasonably priced, highly competent and super fast. They're exactly what you need when a technology problem paralyzes your work or school demands.
- J.J. Mullane
Went to Best Buy in Oakland to get my HP screen replaced…they quoted me $400 and 3-6 weeks. Made the drive out to Rockridge for this place; they had my screen replaced within an hour for $200. My friend is currently getting his iPhone screen and battery replaced there which will take under an hour. These folks are super professional and reasonably priced! Worth the drive. Don’t go to Best Buy, go here!
- jae daaboul
10/19/23 I’ve waited a while to do this review because I wanted to see how good their work would be. I had my iPhone 11 battery replaced here. The guy that replaced it did a good job on the battery. The only problem with it is when I go to pick up my phone the Face ID and the volume buttons do not work. I asked the worker does this usually happen when replacing a battery he says “no”, walks away and starts working on something else. I say they were working before I dropped my phone off, he says to me “I wouldn’t know because your phone was dead when you dropped it off”. Which I understand. But my iphone has never been opened the battery he replaced was the original battery. My phone always had a case on it. I can assure you my volume button and Face ID were working. If they weren’t working I would have asked you to fix those to while you were replacing the battery. I messaged them on google and talked to a lady I told her what was going on and she told me I can bring it back in and they would go over there work. It’s been awhile I haven’t been back I’ve just been using the volume settings where you slide the screen down from the top, and typing my password in to unlock it. I give this place 2 stars because the battery he replaced is very good. The customer service needs some work if I tell you my phone wasn’t like this before I dropped it off you should’ve immediately looked over your work. Not just brush me off as if I’m lying. How can I prove to you that my volume buttons and Face ID are working before you touch my phone if I’m having a battery replacement and the phone won’t come on. The lady I talked to the next day did try to make it right and that what counts. As of today my volume button and Face ID are still not working. I know it’s hectic trying to get into apple to get things fixed but that is your best bet if you want something done right.
- Gino Davis