Novato Computer Service

Terrible Customer service. Cannot accurately estimate time for repairs. Wife asked proprietor specifically to not spend more than one hour on a repair, proprietor spent more than 2 hours on the repair and charged the extra to me when I picked it up (no communication was given that the repair would or had taken longer)

- Jake Wheaton

Bill was very clear about what work he believed needed to happen to make my laptop work again. Work was completed quickly as well. Thank you, Bill!

- Sabrina

Could not be more pleased with Novato Computer Service. My hard drive on my PC conked out and Bill upgraded to new hard drive. He also uncovered 58 infections via virus scan, 2 of which were malware. He removed all the infections, changed default browser to most secure browser, installed 3 new security programs and installed all current Windows updates. Bill also provided instructions for weekly malware and spyware prevention checks. A reliable computer repair source is not something that I already had in case of the circumstances I experienced. I was fortunate in that my first stop was Novato Computer Service. I cannot be more pleased with service, expertise and advice I experienced.

- Steve Callahan

My computer crashed big time doing a windows upgrade. Bill restored my computer and upgraded my hard drive. He also installed useful open source applications on my machine. Bill was very easy to talk to, explained things well, and I'm very happy with the results. I highly recommend him.

- Janice Dilbeck

Bill worked on my computer that had randomly shut down, he identified the problem quickly and also made some great recommendations on how to improve performance. He switched everything out for me, my rig has never been faster. Thank you Bill, will definitely be back with any computer issues in the future.

- Peter Stadniuk