Central Computers

I had an extremely disappointing experience with Central Computers. I purchased a motherboard from their Sunnyvale location on January 26, 2025, and soon discovered that one of the included accessories was defective. I brought it to their Fremont location, where a technician confirmed the issue and even replaced the accessory with an identical one—but the problem persisted, clearly showing the accessory was faulty. Despite this, the store refused to offer a full refund, claiming that the issue wasn’t with the motherboard itself. This is unacceptable because when you buy a product, you expect all included components to work properly. It’s like buying a TV and being told they won’t replace a defective remote because the screen still works—or purchasing a laptop only to find that the charger doesn’t work, and the store refusing to replace it because the laptop itself is technically fine. Who would want to keep something where not everything is working as it should? It’s unreasonable to expect customers to accept incomplete or defective products. This was my first time buying from Central Computers, and it will definitely be my last. I’ve since filed a complaint with the BBB and the California Department of Consumer Affairs because Central Computers failed to stand behind the products they sell. I was hoping for better customer service, but instead, I was met with dismissive staff and a lack of accountability. I wouldn’t recommend shopping here unless you’re okay with zero support if something goes wrong.

- Daniel Liu

This place is what a computer store should be. It does help if you are a nerd as it will have anything you crave. What places like best buy have in 1 small section, you might find 1-2 aisles of options. And every computer related accessory you can imagine. Sort of what the original Frys was before they got commercial.

- Fletcher Johnson

One of the remaining PC brick and mortar stores still in existence in the Bay Area, CA. I was in the process of updating an old Windows 10 PC which was at the end of support this year. So I decided to help a local business who has been there since I was a kid. Big regards to the awesome Layla in Newark who took her time to help me out to get that AX210 card & other parts! The old PC is now ready for the unforeseen future. Thank you guys, I will always get parts that you guys have in stock first before going somewhere else.

- Drew Whispershade

Good store generally have what you need. They will price match, but only giving 4 stars because they price matched it with a more expensive listing when there was a cheaper one that was also sold and shipped by Amazon. Update: they no longer price match with Amazon only newegg

- Johnny Tan

Amazing service! 10 out of 10. I came in because I had some missing screws on my laptop, the gentleman behind the desk helped me find the screws and even put them in for me! Can’t recommend this place enough! If you need anything with your computers or electronic needs, definitely check out the store!

- Sonia Dhillon