Staples

Horrible printing services. They say they will price match, but they don't! They say read the fine print, which negates everything. Then the store manager finally says he'll do it, "just this time." The manager, named Faith, of the print department couldn't understand how to charge me properly. She was so confused! It clearly stated on my previous invoice how much I was charged in the past but she couldn't understand simple math and got easily confused and flustered. In the end she charged me double the price I was promised! There's a tall white male, early 20's, who is totally rude and ignorant. He closed the store prior to closing hours and would not let me in to make a purchase.

- Dennis Hou

Stephanie was so helpful with a rush print order. I really appreciated how quickly she assisted me even though she was busy working on other orders. One of my best experiences at a Staples ever!

- Sukhada Kulkarni

Faith the manager and the printing team are absolutely horrendous. I wanted to print a holiday card and called ahead to which the same store said they have same day printing and i should come in. When i come in, they ask me to email my design to their email. Then 15mins later they tell me that for a holiday card, there is a $3 cutting fee in addition to the $1.5 per card cost. Ridiculous. And that they cant give me a sample and cant use email anymore. Id have to now go to their website and start from scratch with the ridiculous price and next day delivery. Fait was unhelpful and rude and argued creating confusion with the printing lady and her (who was saying somethinh different and offering me a free sample before i placed a large order). Never going to come here again.

- Iqra Nadeem

5+ stars for Teresa! I print my holiday cards here and they have always offered same-day or overnight printing. This year, I got a 4-day quote from the website. I called, and despite being incredibly busy, Teresa confirmed they still offer "rush" printing, pushed my order through, and called me back less than 2 hours later to say my order was ready! Will be heading back next year (10th in a row!) to order my cards!

- Joyce Wong-Kanemitsu

My faith has been restored! After a last minute scramble, close to closing, a wonderful Staples team member, called Faith, calmly and happily helped my colleague and I print 18 presentations for meetings the next day. Free staples and a discount were the cherries on top.

- Courtney Galindo Vargas