Business Hours
Business Overview
Staples in Los Angeles appears to offer good customer service, with several reviews praising helpful employees. The store seems to provide assistance with product returns and setup, with positive mentions of phone service as well. However, one review indicates a lack of assistance with product troubleshooting.
Services Offered
Most Recent Reviews
When I first entered some of the younger workers weren’t to interested in assisting me with looking for a lamination machine. We all know a closed mouth doesn’t get fed, so I asked for help. Carlos was such a great help that I had to get on this review right away! He helped me find the proper machine and all the components to go with it plus I did the 3yr plan and I’m 100% satisfied! If any of you need help with something particular, ask for Carlos! He’s the man! Thank you sir!
- La Rone
5 stars. Great customer service at this location. Came here for a fingerprint appointment and I arrived 20 mins late and the customer service rep (Faye) stayed 15 mins past closing time to help us. She totally could’ve told us no since we came late but she decided to help us out. I really appreciated that. She was quick and efficient and very friendly despite the late hour on a Friday. I hope all Staples employees are like her! Wonderful experience!
- Ashlei Khanthaphixay
Thank you Fernando and Andrew for the stellar assistance and professionalism! They made my heavy printer return a breeze and enjoyable . Thanks again guys . Take care
- redeemer
Add: the phone service was exceptional and welcoming when I phoned today. Haven't been here in a while and the service is even better -- helpful, thoughtful and capable. Thank you Justin! And again, recently, just the same fantastic service
- gerry furth
Store preferred to have the product returned over spending 5 minutes showing me how to download the drivers. Won't go back again.
- Jeffrey Berman