MelroseMAC

Isac was helpful and I feel like I paid a fair price for replacing a battery on my phone in a timely manner. It did take a little longer than they said originally, but they gave me the courtesy of calling me to let me know that I shouldn’t show up yet because it’s not ready for another hour or so also replaced my screen on the house without me asking for it

- yoni reuveni

Scheduled a service meeting for my MacBook, went right to the front, met Isaac in the Service Department! Even though they weren't able to help me with my issue directly he was super friendly, educated, and happy to help advise me through possible options! 5 Star Service will definitely come back as needed for sales or service!

- Ryan Pratt

My friend referred me to this store & now I’ve used their services 3 different times to help me fix my laptop. I highly recommend them!!! They have help solved problems quickly, (that I tried to fix on my own for hours before going to them). Two issues were resolved in less than 10 mins. I now consider MelroseMac to be my laptop doctor!!! It’s so much easier & quicker getting help from them (than Apple Store). I’m so grateful to have this resource.

- Heather Smith

The store is located in a busy area with limited parking (Meter parking) in front of the store. No parking 7-9 AM and 4-6 PM. They have a security guy in the front! Since the store doesn't have sales prep or anyone welcome, it's a bit confusing, but you will figure it out! - If you drive from the freeway, turn left at the intersection between Melrose Ave & Highland Ave; you will find FREE parking and walk a bit to the store. Unfortunately, it's busy during peak hours, so you miss this intersection; they cannot turn left during certain hours. You can find other meter parking on the right sides or alleys. I have a warranty with Apple, so the service is FREE and easy to check in with the kiosk when you walk in the store, drop off and pick up. For that, I don't know the pricing for other services that they offer here. Apple did not inform me to do data backup at this location, so I dropped off and received an email for data backup with a $199 labor fee, so I came back to pick up and purchased the 1TB backup device ($79) to do that myself. In general, excellent decoration and clean. Good communication, they will email and call to inform or ask before doing the service. Other than that, I have no reason to come here :D I hope it helps with the L.A. parking situation!

- Y T

A Godsend! What Apple and the Genius Bar literally took hours and hours and could not do, Isaac figured out what was seemingly impossible in less than an hour! They are beyond polite, professional and a wonder!

- Jon Maas