Business Hours
Business Overview
Mac Enthusiasts is a Los Angeles computer repair business that specializes in quick turnaround repairs for consumer'5 star, they are willing to help, and very personable. They are known for their great customer service and transparency. This business can fix your Mac, laptop, or even help with an editing project. Customers have had great experiences with the staff, finding them to be courteous, knowledgeable, and willing to help, and have even had them give great suggestions.
Services Offered
Most Recent Reviews
I've had the best interactions with this company ever since I found them online, after just a simple search. It didn't take too long to decide who I was going to go to for my Mac needs. I had a few great email exchanges with Mathew (who was both personable and knowledgable), then went to the store itself. I only had the opportunity to deal with Mathew and he was fantastic! He represented the whole store well, was very courteous to myself and the other employees, cracked a few jokes and made me happy to give them my money! :) I would gladly recommend Mac Enthusiasts all day long!
- Tamara Akins
I was building a large new RAID drive and needed temporary storage while transferring files. A brief internet search lead me to Mac Enthusiasts. I called the local number to ask a few questions and Mathew picked up his cell from a location out of town. The request I made was significant and Mathew put the wheels into motion to quickly satisfy my order. I picked up the devices on a Friday so that I could work over the weekend. When I tried to use the RAID drives they were incompatible with my M1 MacBook, which was easily unforeseen. I contacted Mathew and he put me in touch with Victor at the shop on Monday. Victor spent a solid hour trying to solve the issue through various drivers and utilities from the device manufacturer. After all the efforts failed, their solution was to offer me a compatible laptop to use at no cost. They also offered to test everything to make sure that it would work. After picking up the laptop and setting up everything at home, it became quite evident that I needed more time to complete my task than was originally contracted for. But, due to the fact that I had technical issues with their drives, Mathew offered me more time under the same contract. Each and every person with whom I have interacted has been courteous, knowledgeable and willing to help in any way that they can. In a day and age where you can't get someone on the phone and every misstep is met with a new charge, Mac Enthusiasts is a technical oasis. Don't hesitate for a moment to take your business there.
- Ray Dillman
Personable, knowledgable, all around awesome staff at this store. Not only do they thoroughly know their stuff; they take pleasure in sharing the wisdom, making suggestions. While dropping off my old laptop for repair, my daughter called from Denmark to ask me about backing up her laptop. I had no idea, but the gentleman taking in my computer, talked her through it. After that, my appreciation and loyalty expanded exponentially. Oh, and this is my second time there in about 18 months (two different machines); each time their work is fantastic.
- Toni's Table
"Above and Beyond" I have been going to Mac Enthusiasts for about 5 years with excellent service throughout. And this week, they went above and beyond - helping me to find a work-around for an editing project during these challenging times - one that did not involve any sales or rental for their company and yet they still helped me! I am so grateful to Mathew and his team!! Please support this business - they are one of the good ones!
- Pamela Holt
Great experience so far. I needed a computer rental due to COVID closing editing facilities. Mathew was very kind and considerate and helped me find a rental that would work with my budget. Helpful, communicative and easy process. Thank you!
- I S