Allstates Computers

My desktop PC died suddenly and unexplainably a few days ago. I’ve built several PCs before, so I attempted to troubleshoot the issue on my own; I tried swapping monitors, cables, hardware, you name it. I rummaged through message board after message board, hardware manual after hardware manual. Ultimately, I was unsuccessful and at a complete loss of what to do. In a panic, I found John at Allstates Computers. He told me to bring in my PC tower and he’d take a look. I swung by a few minutes later and he started troubleshooting right away! I think all-in-all, we spent about 45+ minutes troubleshooting and trying new things until we were able to successfully diagnose the problem. In the process, he taught me a few things and it was extremely evident from our interaction that he had advanced knowledge of computers and how to fix them. All the while, he was friendly, polite, and patient. Since I did not need any additional parts, nor did I need to leave the computer there overnight for additional work, I was expecting to only pay for the diagnostic labor… THIS WONDERFUL MAN WOULD NOT ACCEPT MY MONEY!! I tried to pay him and he refused. I tried to buy his lunch and he refused. He genuinely just wanted to help me, a complete stranger. He could tell how much effort I had put into trying to fix my machine before reaching out for his assistance and he could tell how flustered and panicked I was at the possibility of losing all my data (or having to buy a brand new computer). I was having a terrible day that day and John showed me just how kind and helpful people can be to one another. Not only was he exceptionally skilled and knowledgeable, but his heart is just as big and his customer service skills are A+. John and Allstates Computers have earned my business for the rest of my life. If I ever encounter any computer issues in the future, I will go to him and him alone. I have already recommended his services to several people and will continue to do so for as long as his shop is open. I cannot give a higher recommendation – easily 10/10. If you’re on the fence at all, know that you can trust him and his expertise.

- Shane Seibel

Joe is a true professional who listens, understands, and truly goes above & beyond. His status updates & communication are impeccable and he fixed my Lenovo quicker than any other computer repair shop I've ever been to. A+++ will return if/when I have future computer issues. Go to Joe!

- Shaun Cyrkin

We brought my daughter's broken computer (she destroyed the screen) in for a fix on Friday. She is a Mechanical Engineering student and needs her computer for writing, 3D modelling, blah blah blah. The fella quoted a fair rate, and told us it would be ready in a week. He had it for us on Monday. The reviews here are true. Allstates is a fair price and a hard hustle. I wish I had a spare computer laying around to upgrade at this shop. Excellent. A gem and credit to the Westchester community.

- Justin Daza-Ritchie

John was amazing and helpful. Especially if you’re new pc building, like me, who wanted to join the 4090 gamers. He looked at it for free and explained what I did wrong with the setup for me.

- Dijone Ghost

John was patient and helpful diagnosing my PC concerns; He got the computer to boot. I left knowing I came to the right place for computer assistance.

- Kevin Barwick