CellFix - cellfixhanford, iPhone Repair, Phone Screen Repair, PC & Tablet Repair

Didn't have the greatest experience at CellFix. I dropped off my computer on a Monday and was told I'd hear back in a day or 2. I didn't hear back so I called back on Thursday and I was assured I'd hear back by the end of the day or early the next morning, Friday afternoon came and no call. I gave them some more time and after still not hearing back I called Monday afternoon, after being put in hold for several minutes I was given the diagnosis (which I feel they determined on that long hold). I decided to pick up my computer to try my luck somewhere else and when I picked it up I realized all the screws on the back were missing, of course I asked for them but they were "no where to be found". Since the tech that opened the computer wasn't there, I asked if they could get ahold of them and give me a call back as soon as they were found so I could go back although it's a 30 min drive from home. It's now been 2 days since I picked up the computer and still haven't heard back.

- Pablo Valdez

DO NOT take your computers to CellFix. They had my tower for TWO MONTHS and NEVER ONCE called with any updates. Had to call them EVERY single time and received very few answers. They ordered parts that supposedly “came broken” and then turned out to not even be the issue at hand. Super unorganized business / techs. My tower still won’t power on. Two stars because thankfully, they felt bad (maybe?) and didn’t charge me anything. Stick to cell phones.

- amelia thermopolis renaldi

Brought my phone in to CellFix and they were able to replace my screen within 20 minutes. Would highly recommend. Thanks

- Pablo

Went for a lens replacement on my iPhone 14 pro max a few minutes later took the phone back cause I noticed they had left debry in side the lens also noticed a small dark spot on the camera she then told me she didn't have time to clean it out that day to take it the next day so I did she work on the phone for a few minutes came out and told me she tried cleaning it out but that the camera had a scratch that it would cost me $150 to replace it. Don't think I should pay for what they damaged while trying clean it out what a disappointment buying good reviews shows how unprofessional they are.

- jorge avila

BEWARE of this place! They do not keep their word, days passed and never heard back on diagnosis of our laptop we had to keep bugging calling them to see if something could be done when they finally answered they swore that our computer needed a battery change 🙄 when we had already tried battery change and also another charger which we knew for a fact that it was not that, but they swore it was. Whatever that’s not even the problem, when we went in to pick up our laptop THE SCREWS WERE MISSING! They looked for them and didn’t find them because “the guy that opened our laptop was not in at the moment” so we told them to give us a call when they found them, to this day we have not received a call. This place is so unprofessional. I DO NOT RECOMMEND CELLFIX HANFORD. Go to: RCR Repair Services 208 W. Main Visalia, CA 93291 💯 In fact, they are professionals who have a good fast diagnosis on your item. We took our laptop there and wow next day they had it ready with the ACTUAL PROBLEM SOLVED which again IT WAS NOT THE BATTERY OR THE CHARGER LIKE CELLFIX HAD SAID. RCR REPAIR in Visalia is the BEST take your business there ☺️ Thank you.

- Sua Salz