Business Hours

Monday
10AM-9PM
Tuesday
10AM-9PM
Wednesday
10AM-9PM
Thursday
10AM-9PM
Friday
10AM-9PM
Saturday
10AM-9PM
Sunday
10AM-8PM

Business Overview

Geek Squad in Fullerton, CA seems to have mixed reviews, with some customers reporting poor customer service and unsatisfactory repair outcomes. Some reviewers have praised the staff for being helpful and efficient. The services offered include laptop repair and data transfer, but other service offerings are not clear based on these reviews.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

2 months ago

I had taken my lap top computer to them to get it checked because the internet was not working and instead, they had erased everything when the instructions were to call me if anything else was needed, they even erased the programs in the machine which I bought from them, I had spoken to the manager of the area and he said he was going to do whatever possible to help and instead he never talks to me again when I went a few times after they told me the manager was on vacations so I never got to speak to him again, after like almost three weeks they called me saying the machine was ready but it was the same as it was before, I asked for my money back which was almost $200 to pay for some lousy membership and they said that money could not be returned because that was a third party vendor but when I called the number of the membership was still Best Buy furthermore I had unsuccessfully called the store manager and left messages regarding this matter and nothing. so all I am saying is be careful with the people who work at the store in Anaheim they are very unprofessional and I would never recommend them to anyone

- Omar

6 years ago

I had an absolutely terrible experience. The customer service is absolutely horrible and they have no respect for their customers. That's a shame how poor customer service you experience at Best Buy in The Geek Squad. If you ever need electronic repair I would never suggest The Geek Squad not only because they are extremely extremely overpriced but because it's more appropriate to get your electronic repairs done at a local computer shop. Best Buy has terrible customer service and I believe this company will not last much longer with the rise of Amazon and best buys and Geeks squad poor customer service and lack of computer knowledge

- Bill Bonelli

2 years ago

Worst Best Buy I ever been to poor customer service. No one knows what they’re doing and seems like they don’t want to work there everyone’s giving you different information on the same product and no one wanted me to speak to a manager, but it makes sense why would you want me to speak to manager I’ll never go to this location again, and I hope no one else does

- TRIPPTHEBARBER THEREALTRIPPY

10 months ago

Customer service here is on point. Came to get a data transfer for my laptop. The staff was phenomenal and very friendly

- Mariane Nicholson (GOOSE)

3 years ago

Ordered a Fire TV from Amazon Prime and chose to pick it up at the store. There was slight confusion, I guess it is a new service, but Jessica was amazing. She figured it out and I was not disappointed. Great customer service.

- Deborah Bonilla