uBreakiFix - Phone and Computer Repair

I recently had my phone repaired, and I couldn't be happier with the experience. The staff was incredibly knowledgeable and friendly, making sure to explain each step of the repair process. They worked quickly and efficiently, and my phone was as good as new in no time. The pricing was also very reasonable, considering the high quality of the service. I highly recommend Cell Phone Fix Service to anyone in need of a reliable and professional phone repair! Louis

- Kiana Melendez

Thanks for fixing my phone in a timely manner but your customer service absolutely sucks. I was never called at the number I gave you to let me know when it was fixed. And when I called before closing to see if it was done, I was told I should have received an email. YOU HAD MY PHONE, SMART ONE. How would I have seen it?! Then I asked if I could rush over there and he said we close in 10 minutes. Well, if you had CALLED me on the number I provided, like I requested, I would have picked it up in a timely manner.

- Kassie Barragan

Kept item for 3 weeks, no communication at all. After week 1, went in and advised that they ordered the wrong battery. Week 2 went in and advised that they would contact. Week 3 just picked up item. No communication at all. Used this store multiple times prior. Not sure why they lacked effort this time.

- J Dkneo

The staff is incredibly knowledgeable and took the time to explain exactly what was wrong with my device in terms I could understand. They didn’t try to upsell me on unnecessary repairs or products—just honest, straightforward solutions. Plus, their turnaround time was unbelievably fast. I dropped off my laptop in the morning and had it back, good as new.

- ScorpioN Liz

I recently had my Samsung Galaxy Flip5 repaired at uBreakiFix in Fresno, CA after the screen was cracked. Here’s a breakdown of my experience: **Pros:** Quality of Repair: The screen repair was well done. After the fix, my phone was working perfectly, and the screen looked as good as new. Staff Expertise: The technicians seemed knowledgeable and capable of handling the repair efficiently. **Cons:** Appointment Management: I scheduled an appointment for 10 AM, but was told upon arrival that appointments didn’t really matter. This was quite disappointing as I had arranged my day around this time slot. Wait Time: Despite my appointment, it took them 5 hours to complete the repair. This was much longer than I expected and significantly disrupted my plans. Since I was told over the phone that this was going to be 1-2 hour repair job. **Overall Experience:** While the quality of the repair was satisfactory, the lack of adherence to scheduled appointments and the long wait time were notable downsides. If you need a reliable repair, uBreakiFix can deliver, but be prepared for potential delays regardless of your appointment time. --- Would I recommend uBreakiFix? Yes, but with a caveat: ensure you have ample time available beyond your scheduled appointment.

- MurF-A-ZoiD