Nerds On Call

Love Nerds On Call!! Connected with them a couple of months ago regarding issues with my computer. They were efficient and very timely in fixing the issues. Today, I get a scary pop-up notification saying my computer is infected with a virus and to click on a button to scan and remove the five viruses. We are always cautioned about clicking on such notifications since that is when the virus is typically installed. Contacted Nerds On Call and gave permission to remotely access my computer. The representative, Grant, remotely checked my computer and responded very quickly that it was a scare tactic and my computer is okay. One of the best things that I've discovered is Nerds On Call!!

- Sharon Kayajanian

This is almost a repeat post from previous support sessions. I find the phone call with the technician sharing my screen most effective. Connor, once again, spent at least an hour with me solving issues with my new computer. This is not unusual. Your representatives could give lessons on professionalism, kindness, and patience. I have also had the opportunity to work with the Fresno Nerds on Call location and the store manager represents your company in a manner worthy of recognition. Thank-you for your service. Sharon Malang

- Sharon Malang

I have been a customer of Nerds on Call for a little over 3 years. Their in-house service and remote access service has, and is, always attentive, exemplary, and a great value. About a year ago, I purchased a new HP printer, and signed on to what is basically a "rental" or "lease", which included technical support on desktop CPU, as well as support for the printer, and its software. So rather than pay two monthly subscriptions, I cancelled Nerds to save money. Nonetheless, when my desktop CPU crashed, I did not have the time, patience, or cost-benefit of dealing with an "off shore" support service from HP. I called Nerds. They were understanding and Teran, their technical support rep, promptly took my service need and in about an hour got everything up and running again at peak performance. As a result, I have re-instituted my monthly support agreement with Nerds. They truly are experts, and know their craft. I highly recommend their services.

- William Ritchey

Nerds On Call is one of the best businesses I would most likely go to if I needed help. The reason as to why I would choose it is because they helped with my laptop screen and also gave me a free trial. I really appreciate how they are super sweet and understanding. They are very patient and I really like that because I struggle with communicating. This is a 10/10!

- Surena Vue

I had major problems with my PC internet connectivity though the hardware indicated that connectivity was sound. Cameron did a great job purging stale security codes that were causing big problems. Everything seems to be working well now. Kudos to Cameron and the Nerds! They do outstanding work every time! :-)

- Arbee Finch