Apple Fashion Fair

Checked in and waited 20 minutes for someone to assist me while 6 apple staff were just standing around and chit chatting away. Horrible service! Will buy it online next time instead of coming into this Fresno store!

- Sukhmani Purewal

I was here with my family to purchase some Apple products few months ago. Customer service is hit or miss. The lady who “helped” us initially was not friendly or helpful. She stood next to us, but not engaged with us so much or just being short with us. Since she was rude, we moved on and shopped around in the store. Later, this other gentle came to ask if we need help. He was very knowledgeable, friendly and answered all our questions. He helped us complete the purchase.

- Whitney Y

Ali and Hali were very helpful and knowledgeable about what we needed. They had us in and out very quickly and were so friendly. I am glad that they got to help us today :) we got our chargers for all our devices in less than 15 minutes

- Pokomu Studios

I was at the Fresno store with my wife to seek help about my new iPhone and help choosing a new IMac Salem is the lady that helped us she is very helpful and with lots of knowledge She guide us in choosing the right IMac for us It took less than an hour Great people and courteous Fast Service Thank you Salem

- john chairez

Well, both my MacBook Pro and iPhone were having issues. So I set up an appointment at the genius bar and met a young man namedDillon. What was awesome about the whole thing was he was able to fix both and I cannot tell you how appreciate it I am Because I thought I Was going to have to buy a new computer and phone so today I officially named Dillon by superhero! So if you’re looking to get excellent service, go to the Apple Store at fashion fair and say hi to Dillon for me!

- Del Ellis