uBreakiFix - Phone and Computer Repair
+1 279-333-7100
Business Hours
Business Overview
uBreakiFix in Elk Grove is a tech repair shop that helps customers with various electronic devices. Reviews show a mix of experiences, with some praising the quick service and knowledgeable staff. However, some customers have reported negative interactions regarding pricing and service practices.
Services Offered
Most Recent Reviews
With it being the busy holiday season, I am very pleased with how quick and knowledgeable these guys were. Fixed my blacked out screen in about 2 hours. Was a tad pricey but a lesson to double check you have INSURANCE on your device. Recommend 10/10
- Meitie Strother
I went to the uBreakiFix store in Elk Grove and had an absolute HORRIBLE experience. I was helped by someone who said his name was Sir Charles and this guy should be FIRED. I was qouted two prices based how how quickly I wanted the repair done. Then I was told he could get it done for the same day price IF I subscribed to the coverage plan they offered. He also told me that if I did that, he would get a "kickback". He said that there was no contract on the coverage and I could cancel at any time. THEN he gave me a date and said I should wait until then to cancel, because that's when he would receive his commission. I told him I was trying to get it done within 3 hours, so I could surprise my son with his fixed PS5 by the time he got out of school. He went into the back, came back, and said his technician would move my repair to the front of the line and get in done in time, for a $50 CASH TIP. I reluctantly agreed and left the console there. I then came home and called 4 other places to compare prices. Every single one of them were cheaper. 1 place was half the price with a 2 hour turn around. When the repair was completed, I went back, picked it up and paid the amount on the invoice but refused to pay the cash tip. His behavior was unethical and reflects very poorly on this company. They have employed a hustler who is trying to take advantage of customers!!! As a result, I DO NOT RECOMMEND THIS PLACE!!!!
- Adrian Lewis
Very knowledgeable. Helped me more than samsung care+ that had me running around going crazy!! This store/This location is great!!!
- Adrianna Perez
I appreciate the fast service. I was just not comfortable with having to give my pass code to them. Leaves you vulnerable. Store was nice and clean.
- Brenda Mitchiner
They were able to fix my daughter's phone the same day we filed a claim. She uses it as a monitor for a medical issue and it is really needed. We were so happy with there customer service as well as the overall repair!
- Valerie Sherman