Business Hours
Business Overview
3RTEK is a computer and phone repair shop in El Cerrito that aims for quick service. Customers have had mixed experiences, with some praising the speed and quality of repairs, while others have reported issues with parts and communication. The reviews suggest varied experiences related to pricing and the quality of parts used.
Services Offered
Most Recent Reviews
Alan has been repairing my phones for the entirety of the 5 years that I've lived around the Bay. He makes it clear how quickly and how likely it is that he can repair something, and often gets repairs done the same day. He's the best repair shop guy I've ever worked with.
- Duncan Resser
My android phone needed new glass for one of my cameras. It took a couple days because the wrong part came but he did a great job and gave me $10 off for waiting an extra day and the inconvenience. Good guy. Humble and trustworthy.
- Suzanne Daley
Alan fixed my laptop and provided great customer support. He offered good recommendations/explanations on what and how he will fix the product. Great service and quick turnaround time, thank you!
- Hong Phuc Nguyen
Very worst service! I bought my laptop there. They charged me $60 just to do diagnostics. Per him, he will let me know within two days but he did not reach me out. After following up with him, he told me he is waiting for parts to deliver and fix it, just to let me know that he can’t fix it. It’s too much of work and time to fix. Basically, he wasted my time and money. Thanks for nothing.
- babita rawal
A couple different other repair shops informed me that my screen is cheap and not real iPhone screen. Basically Alan uses cheap after market pieces. My phone got fixed Monday, it dropped softly Thursday, on carpet and my screen and SCREEN PROTECTOR both broke, Alan tried to make me pay $200 all over again.
- James Richardson