Business Hours
Business Overview
PCS HQ is a computer repair business that offers services for devices that need repair or have issues. Some customers are positive about their experiences with the business, but other customers have had negative experiences, such the repair taking too long or the work damaging the device.. The business offers services like PC repair, phone repairs, and other services, but customers may have had issues with the service, making the situation unideal.
Services Offered
Most Recent Reviews
Purchased a used Iphone X from them earlier this year while Apple was repairing my main phone. Phone worked fine for a bit then started glitching so I restored it. Turns out it had Activation Lock enabled so now it’s unusable. PCS never mentioned that and it makes me think I may have been sold a previously stolen phone.
- Gabriel
Honest and to the point. Charlie will not try to up sell you. As a matter of fact he gave me more cost effective options. I once needed his input on my Essential PH-1 repair and hooked me up. Why, honestly, why go anywhere else.
- Rahl Cabrales
I paid $194 to fix charging port for ipad pro and it took a week to fix it. I requested to call me and tell me the price before they fix it but they didn’t. Also I requested email receipt but didn’t receive so I re-visited the store to get a receipt again. Like other reviews, you will find that they are not honest. Repair cost is way too much Expensive
- sam choi
I have been coming to PCSHQ for my mobile phone repairs for many years. I recently found out that the owner (Charlie) had sold. I am happy to report that the switch in ownership has been seamless. Still an excellent shop offering quick repairs, fair prices and excellent customer service. Daniel was very knowledgeable about my iPhone X and offered different repair options with prices. He gave his recommendation as to which repair option was best- (spoiler alert... it wasn't the most expensive option) . I highly recommend this company
- Katherine S.
This place is awful, and the owner BROKE MY PHONE. I never write google reviews, and I felt the need to write one. I took my phone in to get the screen fixed. The phone was working absolutely fine before I took it in, the screen was just cracked and I wanted to fix it so I could see he screen better. They took my old screen off and put one of there’s on, and it didn’t work, so they put my old screen on, and the screen no longer worked. I was getting text messages that I could hear as he was fixing it, so the only problem was that it wasn’t showing up on a screen. I was getting a bit frustrated, but I was pretty calm, seeing as the owner just broke my phone. I told him that he did and he said, and I quote, “I don’t appreciate you accusing me of breaking your phone.” I took it to another shop who tried hard to fix it, and they said that the guy at HQ did something to the display, and that no new screen would work. I took it to apple and even they couldn’t fix it, and they charged me $300 to replace my phone. I had to buy an ENTIRE new phone because of this shop, and because it is family owned and not a chain, there is nothing I can do. I really wish I had been warned about this place. DO NOT GO HERE. It is not worth it, and this man took no responsibility for this. Go to Batteries plus, which is nearby, or just go to apple or windows. I will continue to tell people how bad this shop is.
- Danielle Ryan