Notebook Avenue

Purchased a laptop through this seller who was selling through Walmart.com. At the time of purchasing this product, the seller (Notebook Avenue) did not have in the title that this was a refurbished product. The name of the product simply said, 'Lenovo Thinkpad t460 i5 6300U 2.4GHz 8G 128G SSD 14" HD W10 Pro CAM WiFi BT - laptop'. Other laptops I looked for clearly state in the TITLE whether or not the product is refurbished and I believe it is misleading not to do so. Purchased the product based on the very descriptive title which told me everything else I needed to know (windows, processer, etc.) so did not read their description which isn't listed until mid-way down on the page. Got the product and you can imagine my surprise when it's very clearly used and dirty. Emailed the company and received a quick - though snarky - response that they very clearly state it is refurbished in the description. Props to the group for responding so quickly...but again I'll state that it is very misleading to have all of the other details in the title but not listed the one word that makes a difference - refurbished. I bought this for a gift for someone. I would be mortified to give them a clearly used computer. It had food and dirt all under the keys, clearly had something stuck on the top of it like a sticker that was removed, lots of scuffing, and one of the USB inputs is bent. The seller has refused to grant a refund so I'm stuck with it. Will clean it off and keep for a backup I guess, but very disappointed. Would not recommend this seller.

- Kim M

We are a returning customer now, a small AZ based high-tech start-up, not even out of the garage phase yet... and the Notebook Avenue provided us with a tough-as-nails Lenovo super-cruncher, the W530. We love it, want the next one. It came to us new, for all practical intends and purposes, I mean - no scratch on it. They really refurbish! Also, the OS came in with it, awesome. We had to switch one part to Linux for work, but kept the Windoze as well... It has been months in the lab, being connected to all sorts of weird equipment and surviving! We are happy, we are confident that if anything went sideways, Notebook Avenue stands by their good name. So, now we are back and hey, another 6 months before another one? I plan a couple of hires at some point, they could use come awesome inexpensive top quality computers...!

- Evgeny Galyaev

I was looking for a sturdy Laptop for navigation software to use on my boat. The staff at Notebook Avenue helped me select my Toughbook. It arrived and looked almost new and runs so well that I hate to leave it on the boat.

- Greg Mardock

I just bought a second laptop from Notebook Avenue, and I couldn't be any happier with either purchase. The first one was for my wife and the second for myself. Both laptops were practically new and were in very nice condition. The best part is the customer service. The laptop I initially received did not have the correct video card, but the issue was resolved quickly and 100% professionally. In fact, they went the extra mile and when my replacement laptop was sent out with the correct video card, they also included a few other upgrades at no charge. At all times, the sales rep I worked with (Shawn) was professional, knowledgeable, and responded to all my questions quickly. Notebook Avenue was far better than dealing with even Dell when buying a new laptop. I highly recommend them.

- Darren Ream

Ordered a Dell latitude laptop for school and I couldn't be happier! Price was affordable compared to some brand new laptops and the laptop looks in great condition too! Barely any scratches or blemishes at all. Called Shawn who gave me very helpful customer service and made me feel comfortable with my purchase. Thanks guys! Would definitely recommend Notebook Avenue to anyone and will come back here myself if I'm ever in need of something.

- Sharjeel Ahmad