Business Hours
Business Overview
Staples in Pine Bluff, AR appears to offer a variety of services, including shipping and printing. Customers have reported generally positive experiences with the staff, highlighting their friendliness and helpfulness. However, there have been negative experiences with shipping services, where errors have led to financial loss for customers.
Services Offered
Most Recent Reviews
Upon walking into Staples I was greeted. I went exactly to where I was going to buy and she did ask is there anything else I can help you with she show me exactly where the item was so overall I give five stars.
- m Lawrence
Wanda, the check-out cashier was extremely courteous, and very friendly. She was friendly and concerned about getting everyone checked out in a timely manner.
- Billie Dorn
**DO NOT SHIP FROM THIS STORE** I used the store to ship a package back to a store for refund. The associate wasn't able to scan the label I had on my phone, but offered their email address to send it. I emailed the label and they attached and shipped the package, providing me a copy of the tracking information. After months of not receiving the refund, I started contacting the merchant. The merchant finally advised the label they provided had not been used. After reviewing what I'd sent with what they used on the package, it appeared they used the wrong shipping label on my package. The merchant was not able to refund without receiving the package. Contacted Staples manager several times and they advised to file a claim with USPS. I attempted to file a claim but it's now past their claim deadline. I did go ahead and do the missing package option, but they aren't able to assist because it was showing delivered. There's no way to explain in the claims portion that the issue is Staples used the wrong label. I contacted Staples management again, and was told nothing will be done on their end for the error. Talked to corporate and got the same run around of we can't help you, even though they made the error. I have the email with my correct label and the tracking they provided me with the wrong tracking number, and also offered to send screenshots of the claims I've attempted to file through USPS, and they still are not willing to assist with their error. I'm out $90 and there's nothing I can do now to fix their error. Do not ship anything of value with these people, as they will not accept any liability, even whenever it's clear the error was on their part.
- Teresa Fielding
Had an Amazon return for my dad that I dropped off here. And the person that I dealt with was extremely friendly and courteous. On a second visit I needed to print some stuff off in the print service customer service rep was extremely helpful, informative and courteous.
- Greg Moss
My favorite place for all my business needs!
- Brittany Murry