Business Hours

Monday
10AM-9PM
Tuesday
10AM-9PM
Wednesday
10AM-9PM
Thursday
10AM-9PM
Friday
10AM-9PM
Saturday
10AM-9PM
Sunday
10AM-8PM

Business Overview

Geek Squad in Sierra Vista has a mix of reviews, with some customers praising their services and others expressing dissatisfaction. Some customers have had positive experiences with their technicians, highlighting their professionalism and expertise. However, some reviews mention issues with the services offered, particularly regarding device repair and the value of their membership.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

2 weeks ago

They used to be helpful and we pay for a membership. Now they will only install new hardware you buy or transfer data once they‘ve sold you a new computer. My membership is useless and I will be canceling it now, at least at this location they have no desire to repair or even diagnose devices. So am I supposed to throw away my 2021 Mac? Twice I have been told the only solution is to buy a new device without even taking a look at my laptops.useless membership.

- Miriam Strauss

a year ago

My two guys Alex and Dan weee awesome. Very professional. They had to remove a folding door, did a great job . They were spot on for arrival time and helped me understand my new washing machine. Was a pleasure.

- ginger baird

6 months ago

amazing service from this location..never would I had thought to build my pc here prior to visiting for a tech issue. their professionalism and expertise had changed my view of them amd ill be building my gaming/streaming pc through them. - Hairyblaktwitch on twitch.

- hairy

a year ago

Just love Sierra Vista Geek Squad! Such a relief to have a great team to reach out to when the " S" hits the fan! Zack is awsome and extremely knowledgeable and helpful. The other techs are also very talented . The protection plan I've purchased insures my visits are covered,except for parts! What a fantastic deal! I highly recommend Geek Sqaud and Zack for your computer needs! Thanks best buy for partnering with them,very good arrangement !

- pamela carr

a year ago

They were fabulous! I made an appointment, and the Geek was prompt, how nice. He fixed my problem within minutes, not hours or days, fantastic.

- TONETTE DE ROCHER